外贸询盘回复英文范文(共67篇)

实用范文会员上传下载docx

更新时间：2023-11-18 16:26:09 发布时间：24小时内

外贸询盘回复英文范文1

Dear Mr/Ms XX

Re the XX products, I have e-mail the FOB QINGAO price to you dd XX . And asked for your comments on XX. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.

Thanks in advance for your quick reply!

外贸询盘回复英文范文2

Dear Ms/Ms XX

Re XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 20_. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 20_. But still no reply. Now I 'd like to know whether you still interested in this item.

Looking forward to hearing from you soon.

外贸询盘回复英文范文3

Subject:XX(products name)you need/XX factory/xx good quotation

Dear Sirs:

We glad to get your information posted on you are in the

market for would like to take this opportunity to introduce our

company and products,with the hope that we may work together in future.

This is(Name)from(Company Name)which is specializing in(Products

Name)for many to your information posted on xxxx,we’d

like to introduce this item for you,and its future have

XXXXXXXXXXX(products information)…..

If you want to see more items,pls visit our website Should any of these

items be of interest to you,please let us will be happy to give

you a quotation upon receipt of your detailed requirements.

We look forward to hearing from you soon.

Best Regards,

Your name(position)

company date….(NAME,ADDRESS,WEBSITE,MAIL,TEL AND FAX ETC.)

外贸询盘回复英文范文4

Dear X,

Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.

I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.

Could you give me some advice so that we can do better.

外贸询盘回复英文范文5

材质清楚，规格不明，数量不清楚，对方公司待查一二，对待这类询盘，应在大概查询其公司资料后及时回应，了解更多的信息。

谷歌输入公司名，查到是美国新泽西州的一家装潢公司。产品和软胶杯垫无任何挂钩，那他们采购定制类杯垫的意图很可能是公司有促销活动或者展销会，杯垫作为促销赠品或者纪念礼品。

以上便可以快速总结出询盘和初步回复时的要点：

所以我回复：

Hi Daniel,

Thanks for your inquiry. 万年不变的开首语：感谢询价。

We can supply the rubber coaster as per your type with custom print.

Kindly advise following questions so we can work on the costing: 针对他的询盘品名和附图，表明我们可以供应定制类的杯垫，类型可以同你发的款式一样。请回复以下问题，这样我们才能核算价格：

1) Your required coaster diameter – 4 inch (10cm) or 3-3/4 inch () or else?

问题1，问规格，你要的杯垫是10cm还是. 这里我同时还注明了英寸，因为是美国客户，他们基本不用公制单位。

同理，当英美客户问oz. 而我们通用ml, 可以按照他们的单位来报价，简化他们的核算。

2) Your order quantity. Usually MOQ is 1000 pcs.

问题2，问数量，并表明通常起订量是多少。

3) Your delivery address, so we can check about the freight for you.

问题3，问派送地址，根据客户数量，再提供出运方式选择。

Waiting for your feedback soon.

Best Regards,

Sophie

客户后面的邮件，依照问题对应作出回复：

并且在第二封邮件询问对货期是否有要求时，他也透露了更多的信息，这些信息也验证了最初我的询盘的判断：产品作为促销礼品，需要在即将开展的展销会上作为礼品赠送给参展客户的，时间上很紧张。

{客户回复越快越好。因为疫情，我们本以为今年展会是不可能开始了。但是这周五我们发现我们今年能参加虚拟展会。这消息太棒了，但是我们需要快速订购促销礼品，到时赠予我们的客户和参观者}

2、如果客户索要目录册或者价目表，例如下面这种情况：

客户要求 Please I need all prices of your products. 请发给我你们所有产品的报价。

如果一个工厂产品相对单一，只有十来种，那么价目表发过去也无关痛痒。但是像产品种类繁多，形状不一，比如电子产品，礼品等等，更新换代速度快，型号款式成千上百，系统全面的价目表确实是不太现实的。

并且在不了解客户根底，冒然把全部产品价格做成报价单发过去，反而降低自己的竞争力，使得整理工作毫无意义。

外贸沟通中，当陷入被动状态时首先要化被动为主动，如果一个陌生客户想要从你这边拿到什么资料，是不是他也应该相应提供到一些信息呢？比如以下模板：

Hi XXX,

Glad to hear that you get interested in our products. （客套话）

Please see below details and advise accordingly:

1) May I know your end user market? 能否告知你的终端市场。

（有些客户他邮件ip是巴基斯坦地址的，但是他的销售市场在英国；有的客户邮件ip是美国的，但是他的产品是在非洲销售的。不同市场，产品质量或许各不同，价位也不一。所以这点很重要）

2) 采用选择题形式，和客户确认采购的更多细节。我打两个比方：

①问购买的用途。比方绣花机，有单头，双头。有针对成衣也有针对衣帽，皮包，毛巾等。

我会这么问 We offer both single and double heads of embroidery machine. Could you please advise which products you want to do the embroidery on? 探清楚客户购买绣花机是用来绣什么产品的？So we can quote you a few hot selling and suitable models for your options. 因此我们可以提供给你一些畅销的和适合的机型供你选择。

②问客户预算或者大概定量。比如手机壳.

Since models are various. Can you please advise your budget and approx. order quantity? 因为手机壳种类各式各样，太多种类了。能否告知你的预算和大概的定量。或者询问preferred materials, styles等。

So we will recommend you some trendy designs as per your requirements. 因此我们可以根据你的要求推荐一些比较流行的款式。

以此初步邮件，试探客户的回应。

在收到此类邮件的时候，如落款详实，还应该同时对客户的背景进行简单分析：

等等。以此判断他的购买力和采购诚意。

假设一，客户答非所问，或者无回复。那么这种钓鱼类询盘可以暂时放置一边。

假设二，如果客户有回应你邮件，回答很全面，那么可以根据他的答案进一步针对性报价。

假设三，客户如果回了邮件，但是表达的内容还不是很全面，一些细节还没有给到：比如数量还是没提，比如印刷类的logo没有给。那么可以按照起订量还有常规特性报价。并且提及Prices will be adjusted when the order quantity and designs/sizes are changed. 价格会随定量和设计而变动。

外贸询盘回复英文范文6

Dear $buyer,

Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can help with, don't hesitate to tell me.

Best Regards

$myname

译文：感谢您继续支持我们，我们正在改善我们的服务，质量，采购等。如果您可以给我们一个积极的反馈，我们会非常感激，因为这对我们来说是一个很大的鼓励。如果有什么我可以帮助，不要犹豫请告诉我。

外贸询盘回复英文范文7

Dear Mr. Amir,

Many thanks for your inquiry dated(of) XXXX from .

In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .

Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price.

Waiting for your early reply.

Best Regards

Amy

外贸询盘回复英文范文8

Dear X,

We appreciated your purchase from us.

However, we noticed you that h**en’t made the payment yet.

This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the item.

If you have any problems making the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.

Thanks again!

Looking forward to hearing from you soon.

Best Regards,

(Your name)

外贸询盘回复英文范文9

Non firm offer subject to our final confirmation / Pre-sale / firm offer subject: Dear Sir, this is to confirm your email in July asking us to quote CIF Singapore for rice and soybeans. We sent you an email this morning offering metric tons of milled rice, Australian dollar per ton, CIF Singapore, shipment August / September. This offer is firm and will receive your reply before July The latter shall prevail.

Please note that we have quoted our best price and can not accept a counter-offer for soybeans. We inform you that we have only a few batches of soybeans being offered at present. However, if you make us a suitable offer, as you know, we may supply these commodities.

There has been a great demand for these commodities recently, which has led to an increase in prices. However, if you reply to you immediately upon request, XXX XXX, you can take advantage of the strength of the market. Our offer is as follows subject to our final confirmation: due to the recent shortage of goods, we are sorry that we are unable to provide you with the following goods: with regard to your email of July asking for shirts, we are pleased to offer you the following: we will bear in mind your requirements for shirts and we will contact you as soon as we have the goods available Department.

We regret that we are unable to quote on an FOB basis because it is our usual practice to do business with all our clients on CIF basis.

中文翻译：

报盘非实盘报盘以我方最终确认/预售/实盘为准主题：亲爱的先生，这是为了确认您7月份的电子邮件，要求我们为大米和大豆报新加坡到岸价，我们今天上午给您发电子邮件，报公吨精米，每吨澳元，新加坡到岸价，装船8月/9月，此报盘为实盘，以7月前收到你方答复为准。请注意，我方已报出我方最优惠的价格，不能接受大豆的还盘，我方通知你方，我方目前仅有的几批大豆现正报盘，但如果你方给我方一个合适的报盘，则如你所知，我方有可能供应这些商品，近来对这些商品的需求量很大，这导致了价格的上涨。但是，如果你方按要求立即回复你方，Xxxx xxx，你方可利用市场的强势，我方报盘如下，以我方最后确认为准：由于最近货物供不应求，很抱歉无法向贵方提供如下货物：关于贵方7月日的电子邮件，其中询问衬衫，我们很高兴给你方报盘如下：我方将牢记你方对衬衫的要求，一旦有货，我们将立即与你方联系。

很遗憾，我们无法以FOB为基础报价，因为我们的惯例是与我们所有客户以贝贝克到岸价做生意。

外贸询盘回复英文范文10

鄂纪发﹝20_﹞3号

第一条为加强和改进对领导干部的教育、监督和管理，进一步严格和规范函询工作，根据《中国xxx党内监督条例（试行）》、《xxx行政监察法》以及《中央纪委中央组织部关于对党员领导干部进行诫勉谈话和函询的暂行办法》等制度规定，制定本办法。

第二条各级纪检监察机关对群众反映或者执纪监督中发现领导干部有关违纪问题线索，可以用发函的形式由本人作出解释说明的，适用本办法。

第三条纪检监察机关按照干部管理权限对领导干部进行函询。对省管干部、省备案管理干部的函询由省纪委、省监察厅统一进行。对其他县（处）级以下干部的函询由同级纪检监察机关负责。上级纪检监察机关可以根据具体情况，委托下级纪检监察机关对有关领导干部进行函询。

第四条对领导干部实施函询，按照下列程序进行：

（一）纪检监察机关相关内设机构对反映领导干部有关违纪问题的线索进行分析研究，对须由领导干部本人作出说明或解释的，报经分管领导和主要负责人批准后，向被反映领导干部发出函询通知（见附件）。

（二）函询对象在收到函询通知的十五个工作日内，应

当就函询问题实事求是地逐一作出书面回复，包括对问题的解释说明、具体整改措施等。对确因特殊情况不能在规定时间内回复的，函询对象应当报经纪检监察机关负责函询的内设机构同意，适当延长回复时间。对未经请示批准，无故不按时回复的，纪检监察机关负责函询的内设机构应当责令其及时回复。

（三）函询对象对函询问题的书面回复应当经本级党委（党组）以及纪委（纪检组）主要负责人审签后，报送纪检监察机关负责函询的内设机构。函询对象为党委（党组）主要负责人的，对函询问题的书面回复应当经本级纪委（纪检组）主要负责人签署意见后，报送纪检监察机关负责函询的内设机构。

（四）函询对象应当根据发函纪检监察机关的要求就函询情况在本单位党组织年度民主生活会上进行报告。

第五条纪检监察机关负责函询的内设机构对函询对象回复内容具体清楚的，提出同意函询对象回复意见、进一步调查了解等处理意见；对回复内容模糊，问题解释不清楚，或者整改措施不具体的，可以再次发函询问；对回复内容与纪检监察机关掌握情况不一致的，可以进行调查核实。

第六条回复函询问题存在隐瞒、编造、回避、歪曲事实等欺骗行为的，由发函纪检监察机关按照有关规定，视情节给予函询对象批评教育、组织处理或者纪律处分。

第七条对群众实名举报的，发函纪检监察机关负责将函询结果回告举报人；对上级纪检监察机关交办的，发函纪检监察机关负责将函询结果按照规定程序上报。

第八条纪检监察机关负责函询的内设机构应当及时将函询及有关回复情况整理归档，一式三份，分别由纪检监察机关负责函询的内设机构留存，由负责案件监督管理、信访的内设机构备案。

第九条函询结束后，纪检监察机关应当按照干部管理权限将函询对象基本情况及函询主要问题通报相关组织（人事）部门。

第十条有关工作人员应当遵守保密纪律。对失密、泄密者，严格按照有关规定处理。

第十一条本办法由xxx湖北省纪律检查委员会、湖北省监察厅负责解释。

第十二条本办法自发布之日起施行。

外贸询盘回复英文范文11

Dear $buyer,

Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!

Best Regards

$myname

译文：您的订单编号为XXXXXXXXXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。如果您有任何问题请随时联系我。谢谢！

提示：请填上您的订单号和发货天数。

外贸询盘回复英文范文12

Dear $buyer,

We have got your order of XXXXXX。But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！

Best Regards

$myname

译文：我们已收到你的订单，但订单似乎未付款。如果在价格和尺寸上有什么能帮助的，请随时与我联系。当付款完成，我将立即备货并发货。谢谢！

提示：请根据您产品自身特点对描述内容进行修改。

外贸询盘回复英文范文13

下面是外贸中关于询盘的常用口语，希望能给外贸新手带来帮助。

Enquiries are dried up.

询盘正在绝迹。

They promised to transfer their future enquiries to Chinese Corporations.

他们答应将以后的询盘转给中国公司

We cannot take care of your enquiry at present.

我们现在无力顾及你方的询盘。

Your enquiry is too vague to enable us to reply you.

你们的询盘不明确，我们无法答复。

Now that we've already made an inquiry about your articles, will you please reply as soon as possible?

既然我们已经对你们产品询价，可否尽快给予答复?

China National Silk Corporation received the inquiry sheet sent by a British company.

中国丝绸公司收到了英国一家公司的询价单。

Thank you for your inquiry.

谢谢你们的询价。

Heavy enquiries witness target=_blank class=infotextkey>witness the quality of our products.

大量询盘证明我们产品质量过硬。

As soon as the price picks up, enquiries will revive.

一旦价格回升，询盘将恢复活跃。

Enquiries for carpets are getting more numerous.

对地毯的询盘日益增加。

Enquiries are so large that we can only than allot you 200 cases.

询盘如此之多，我们只能分给你们200箱货。

Enquiries are dwindling.

询盘正在减少。

Generally speaking, inquiries are made by the buyers.

询盘一般由买方发出。

Mr. Baker is sent to Beijing to make an inquiry at China National Textiles Corporation.

贝克先生来北京向中国纺织公司进行询价。

We regret that the goods you inquire about are not available.

很遗憾，你们所询的货物现在无货。

In the import and export business, we often make inquiries at foreign suppliers.

在进出口交易中，我们常向外商询价。

To make an inquiry about our oranges, a representative of the Japanese company paid us a visit.

为了对我们的橙子询价，那家日本公司的一名代表访问了我们。

Words and Phrases

inquire 询盘;询价;询购

specific inquiry 具体询盘

an occasional inquiry 偶尔询盘

to keep inquiry in mind 记住询盘

to inquire about 对...询价

to make an inquiry 发出询盘;向...询价

inquirer 询价者

enquiry 询盘

inquiry sheet 询价单

外贸询盘回复英文范文14

1. I write you to ask about… ― 我来信是询问……

I write you to ask about Melon Seeds, first and second quality.

我来信是询问有关一级品和二级品瓜子的价格。

I write you to ask about the tea of various quality.

我来信是询问各种品质的茶叶价格。

I write you to ask about your Cow Hides.

我来信是询问你们的牛皮价格。

2. Are those prices…?― 这些价格是……价吗?

Are those prices FOB or CIF ? 这些价格是离岸零售价格还是到岸价格?

Are those prices opening or closing? 这些价格是开盘价还是这样收盘价?

3. That sounds very… ― 那似乎非常……

That sounds very impressive.那似乎非常好。

That sounds very good.那似乎很好。

That sounds very reasonable. 那似乎还合理。

4. There’s one problem… ― 有一个问题……

There’s one problem. 有一个问题。

There’s one problem to be mentioned. 有一个问题要提出来。

There’s one problem that I hate to mention ,but… 有一个问题我本不愿提起，但是……

5. The price you quoted is…― 您报的价格……

The price you quoted is quite good for your country. 您报的价格相当适合贵国。

The price you quoted is a little stiff. 您报的价格有点偏高。

The price you quoted is a little stiff for exporting. 您报的价格对出口而言，有点偏高。

6. Would you please…? ― 请您…好吗?

Would you please give me a quotation? 您报个价好吗?

Would you please leave us your catalogue and price list? 您可以给我目录单和价格单吗?

Would you please tell us the quantity that can be supplied from stock?

您能告诉我们可供现货的数量吗?

外贸询盘回复英文范文15

Dear $buyer,

As Christmas/New year/…… is coming, we found XXXXXXXXXXXXXX has a large potential market. Many customers are buying them for resale on eBay or in their retail stores because of its high profit margin. We have a large stock of XXXXXXXXXXXXXX. Please click the following link to check them out XXXXXXXXXXXXXXXXXXXXXXXXXXXX. If you order more than 10 pieces in one order, you can enjoy a wholesale price of XXX. Thanks.

Regards

$myname

译文：随着圣诞节/新年/……的来临，我们发现XXXXXXXXXXXXXX产品拥有一个大型潜在市场。我们有大量的畅销的XXXXXXXXXXXXXX产品。请单击下面链接XXXXXXXXXXXXXXXXXXXXXXXXXXXX查看它们。如果你一个订单购买XXX件我们可以给批发价格。感谢您的惠顾。

提示：请填写产品名称、产品链接地址和购买件数。

外贸询盘回复英文范文16

Dear X,

We appreciate your order from us. You have chosen one of the bestselling products in our store. It’s very popular for its good quality and competitive price. Right now, we only have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.

We noticed that you hadn’t finished the payment process for the order. We’d like to offer you a 10% discount on your order, if you purchase now, to ensure that the product doesn’t sell out. We will ship your order within 24 hours once your payment is confirmed. If you need any help or have any questions, please let us know.

Best Regards,

(your name)

PS: We are one of the biggest suppliers on . With more than 3 years’ experience in world trade,we are able to provide the best prices, the highest quality and the superior service. We inspect our products before shipping them out and provide a 1 year warranty for all products. We promise to give you a full refund if the products are not as described.

If you have any questions, please contact us; we are happy to help you.

外贸询盘回复英文范文17

1.如果客户在询价时提供了足够的信息，包括详细的产品信息和价格条款，那么这类客户一般比较专业，对产品和市场情况了解比较多，是高价值询盘。

那么业务员在回复这类询盘时要谨慎，且先不要问东问西，应该迅速整理报价，包括产品规格、材料、包装、货期、打样时间、付款条件等。回复一定要简单明了，尽量以公司的名义回复，这会给客户留下好印象。

2.客户询盘后，要做到精准匹配，也就是业务员要根据客户的需求匹配最适合客户的产品，而不是把最贵的产品给到客户。

3.在客户进行询价后，外贸业务员是可以知道客户是哪个国家的，那么业务员可以在回复文字后，加上客户母语的翻译，这更容易给客户留下深刻的印象，且客户会觉得很亲切。

4.很多业务员在收到客户询盘后，第一件做的事就是对客户进行背景调查，其实对于信息充足可以直接报价的询盘，可以及时回复报价。如需要一定时间才能核价的，也应该先回复客户正在处理，大概什么时候可以回复报价。

外贸询盘回复英文范文18

1、如果客户在询价时提供足够的信息，那先不要问东问西，应该迅速整理报价。完整的报价应包括货期，打样时间，包装规格等（因为一些客户需要根据包装规格来核算运费）。

2、对应详细的询盘，第一轮回复千万不要问一些牛马不相及的问题，比如订单八字还没一撇，就问对方会如何付款，多久会下订单，甚至发客户信息表，让客户填后才能报价。设置门槛的报价，只针对同时也在和你索取例如价目表，图纸，设计稿的客户。

3、不是所有询盘都需要细致的背景调查的，精力时间也顾不来。对于一些信息充足可以直接报价的询盘，及时回复报价，比先磨蹭着把对方信息研究个遍强。如需要一定时间才能核价的，也应该先回复客户正在处理，大概什么时候可以回复报价。

4、对于询盘数量比较大的客户，尤其是数量大到有点离谱的客户，应先查查对方的底，验证完对方的身份，再分析询盘的真实性，不要被对方的信息牵着鼻子走。

如之前遇过一个客户，需要采购包装材料，他提及We are looking at 60 bags per minute x 60 mins x 20 hrs per day x 25 days per month = 1,800,000 bags per month x 3 months stock down in advance = million bags with our orders every 1/4 .

Like I mentioned above, the lowest price will win the order.

他提及需要一次性采购CPP袋子，用来包装厨房用纸的。收到这样的询盘，数量很大，通过几个来回的邮件沟通，谷歌，社媒和其他工具的背景调查，加之询问了业内全自动厕纸包装机的工程师，获取到：客户工厂才刚起步，且目标市场不大，常规自动厕纸包装机一般在35-40包每分钟，以此大概知道客户的求购有些虚。

在回复询盘时，可以做到心里有数，按照不同的数量梯度进行报价，不会造成按大数量报了低价，后面还盘无余地的情况。

对于简单，在询盘中获取不到任何有效资讯的询盘，也不必放弃。其实很多有价值的订单，就是从这类询盘开始的，看你如何一步步挖掘。

外贸询盘回复英文范文19

未付款询盘回复：

Dear ,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

已付款订单的回复：

Dear ,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

客户投诉产品质量有问题

Dear customer,

I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

Dear friend,

I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me next time. Thanks for your understanding.

Best Regards

订单完成

Dear customer,

I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.

Thanks

Best Regards

外贸询盘回复英文范文20

Dear $buyer,

We are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again. I would like to recommend some other items of similar styles. Hope you like them too. You can click on the following link to check them there’s anything I can help with, please feel free to contact us. Thanks！

Best Regards

$myname

译文：真是对不起，您订购的产品目前缺货，我会与工厂联系什么时候能补上，并将随时告知你。以下链接提供的产品也很不错XXXXXXXXXXXXXXXXXXXXXXXXXXXX ，您可以看看。有什么我可以帮忙的，请随时与我们联系。谢谢！

提示：请在横线处添加同类产品的链接。

外贸询盘回复英文范文21

Dear $buyer,

I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good condition?before shipping it out, I suppose that the damage might have happened during the transportation. But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give you more discounts to make this up next time you buy from us. Thanks for your understanding.

Best Regards

$myname

译文：很抱歉听到发给您的货物有残损，我在发货时再三确定了包装没有问题才给您发货的。残损可能发生在运输过程中，但我仍旧因为带给您的不便深表歉意。当您下次从我这购买时，我将会给您更多的折扣。感谢您的谅解。

提示：请根据投诉的实际情况进行更改。

外贸询盘回复英文范文22

Dear $buyer,

The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tracking number is XXXXXXXXXXXXXX. The shipping status is as follows: XXXXXXXXXXXXXX. You will get it soon. Thanks for your support!

Best Regards

$myname

译文：订单号为XXXXXXXXXXXXXX的货物已经发货，发货单号是XXXXXXXXXXXXXX，运输方式是XXXXXXXXXXXXXX，订单状态是XXXXXXXXXXXXXX。您将会很快收到货物，感谢您的支持和理解。

提示：请填写订单号、发货单号、运输方式和发货日期。

外贸询盘回复英文范文23

Dear Edison Bonilla,

How are you? Thanks a lot for your mail and your trust on us.

I noted that you are interested in our products with item BL-88, I think you got the size and specifications from the details from price of it is enclosed. Please check. As usual,we use the T/T as our minimum order quantity is separately enclosed our full e-catalogue. Please feel free to ask me,if you have any more question./I kook forward to hearing from you. / I can send samples to you, if you reply to me/I can do for you some special samples, if you reply to me /

Yours,sincere

Star Cheng

Company: Shenzhen Qkie Electronic CO., LTD

Cuntry:China

Add:5/f,Building A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China

Tel: 86-755-2751 2960

Cel:+86 13249854876

Fax: 86-755-2751 6546

Gmail:qkiewireless@

Website:.cn

建立业务关系

Dear Sir or Madam:

A few months ago we had the opportunity to see a display of your productds at the Guangzhou International Trade Center ,and we were most impressed by the quaity and low prices.

We should like to offer you our service as a trading firm ,and would mention that we are experienced importers of our country ,and are enjoying a good reputation all over the world.

In addition ,we operate our own advertising agency ,and we can use the latest marketing procedures quite will be sure of your sales if you would allow us to promote sales of your products througout China .

Your early reply will be highly appreciated.

Yours faithfully,

1. we are one of the largest importers of ….in…and shall be pleased to establish business relations with you.

2. we enclose a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you.

3. we ,therfore,take pleasure in informing you that we are an enterprise

manufacturing shirts.开发信

4. the products manufactured here have been proved by a scrupulous test to be sound.严格的质检认证

5. Enclosed are a brochure and a copy of our price list to give you a general idea of our products available.寄手册

6. We are sending you separately our pattern-book with the price list.随函附寄

are confident that you can do some profitable business.相信贵方可以获利。

would like to enter into direct business relations with you on the basis of equality ,mutual benefit and exchange what one has for what one need.平等互利的基础上

t remember to tell you then Mexican market is very competitive 市场竞争激烈

10. The designs and colors of all products will almost exactly match your needs询问详细信息

包装和唛头

1. We want you pack the tins in cartons ,each containing 12

tins,separated by corrugated paper dividers.

2. We trust that you will give special care to the parking in order to

avoid damage in transit.

3. Each case should be marked with the following: name of the

commodity, quantity, country of origin, etc.

4. We can do exactly according to your packing instructions. 支付货款

1>Dear Sir or Madam:

We are writing to refer you to our letter dated Jan 11,, in which we confirmed the acceptance of your order NO . that letter,we promised that the shipment would be made by the end of March subject to your L/C reaching here by the end of January.

However until now we haven’t received your L/ you please promptly instruct your banker to open an irrevocable L/C at sight in our favor without further delay so that we can arrange for prompt shipment?If your L/C cant reach us within 10 days ,we are afraid that we may be able to ship the order as instructed.

We are looking forward to receiving your early reply.

2>Dear Sir or Madam:

I have received your letter to tell you that I have today through the National Bank established the confirmed,irrevocable Letter of Credit in your favor for the amount of Euro 62,000 payable by sight draft accompanied by a full set of the shipping documents.

Hi Mike,

Samples received and already passed to vendor. The material was PP, not ABS. Offer sheet is preparing and will be sent to you soon. By the way, raw material increased these days, pls make a decision quickly to go ahead after price confirmed. We'll arrange the mass production asap.

Thanks and best regards,

4.开发信RE:the SECRET how to reduce mouse cost

Good Qkie electronic technology Co.,ltd trading here, exporting MOUSE / KEYBOARD with good quality and low price in US. We are pleased to enclose you our ENTERPRISE CULTURE,pls kindly check. Call me, let's talk details.

BR,

Star

Company: Shenzhen Qkie Electronic CO., LTD

Cuntry:China

Add:5/f,Building A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China

Tel: 86-755-2751 2960

Cel:+86 13249854876

Fax: 86-755-2751 6546

Gmail:qkiewireless@

Website:.cn

各种询盘回复范本

高效回盘5大要诀

及时：接到买家询盘，要给予及时反馈，确保询盘回复有效性。通常在1小时内完成回询盘，订单生成的率高达70%，回时间超过10小时，会大大降低订单生成率。

专业：卖家应具备丰富的行业知识，对于客户关于产品方面询问，能够给予专业解答。

准确：要将回复信写得很清楚，首先要正确理解买家来函的准确意思，如有不清楚的地方，则应立即去函向客户询问了解，切忌一知半解。

具体：尽量一次性多传达自己的意思，以免来回沟通错过了商机。

格式：格式一般分为称呼、正文、敬祝语、落款几个部分，语言简洁准确，避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。回盘参考模版

不同状态下订单，回复询盘的方式和技巧各有不同。下面将订单状态大致分为一下几类：

1、未付款询盘回复：

第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复：

Dear XXX,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

2、已付款订单的回复：主要内容包括确认产品的规格，尺码等等具体事宜，表现卖家的专业性下面是一个不错的例子：

Dear XXX,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

3、发货后的回复：

从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家，直到买家收到货为止。因为买家付款后都急于收到货物，而邮寄过程一般又是5-10天不确定的，因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。

A、告诉买家订单详情

Dear Customer，

The item you order is already shipped and the tracking number is XXXXX

The mail status is as follows:

SHANGHAI

Dispatch from Sorting Center

This is the status of your order. You will get it soon.

Thanks for your support and understanding.

B、询问是否收到货物

Dear customer,

外贸询盘回复英文范文24

1、开首语的相关表达：

Thanks for your enquiry. I should be able to send you quotation by tomorrow. 谢谢询价，我会在明天之内给你报价。

Thank you for your inquiry regarding our product. 谢谢对我们产品的询价。

Thank you for your interest in our product XX. 谢谢对我们产品感兴趣。

It was a pleasure to receive your inquiry about the product of our company. 很高兴收到你对我司产品的询价。

2、回复询盘附上资料的相关表达：

According to your inquiry, we have enclosed the quotation for your reference.

In response to your inquiry, please find attached the quotation for xx in this email.

To address your request, please find attached the detailed quotation for xx.

We are pleased to satisfy your demand with the attached quotation.

以上表达均表示：根据你的询盘/要求，我们随附报价。

3、随附了其他资料供客户阅览，参考：

In addition to the information above, we also attached xx.

Besides the given information, we also enclosed xx.

In order to fully answer your request, we would like to give you some further details.

There is some other information we believe may be useful to you.

You can find some relevant items below.

通常在附上报价单时，可以补充其他相关资料，如刚出货的同款产品图片/生产工艺图/大货图片/展会图片/产品功能图片/或操作视频等，加深客户印象

4、结束语，表明会随时进一步协助，或盼复的意愿：

We are on standby for any further support.

If you require further information, feel free to contact me.

If you have any questions or need more details, we are always ready to help.

Thank you for your time and consideration. I look forward to hearing from you soon.

We look forward to doing business with you in the future.

更多文章，请查看我的知乎专栏：

外贸询盘回复英文范文25

Dear X,

Tank you for your inquiry.

Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!

Best regards,

(name)

外贸询盘回复英文范文26

Dear $buyer,

I am very glad to receive your message. Although I haven’t got a high score on DHgate, I’ve been doing business on eBay for many years and I am quite confident about my products. Besides, since DHgate offers Buyer Protection service which means the payment won't be released to us until you are satisfied with the product and agree to release the money. We sincerely look forward to establishing long business relationship with you.

Regards

$myname

译文：我很高兴收到你的邮件。虽然我在DHgate没有多少评价，但我一直在Ebay做业务多年，我对我的产品很有信心。此外DHgate提供第三方担保支付服务，这意味着付款将不会发放给卖方，直到您对产品质量和交易非常满意。希望能够与您长期合作，谢谢。