英文投诉信范文及翻译1
Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Don’t sign your own name at the end of the letter, use Donna instead. 英文投诉信模板
Dear ______,
①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).
⑦I appreciate it very much if you could ______(提出建议和请求), preferably
______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely,
Li Ming
Dear Sir
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
DELL
先生：
我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收了两个国际长途费用。
但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。
我建议对这个女孩进行惩罚，另外告诉该如何对待客户。我希望她能向我正式道歉。
请早日回复。
真挚的：DELL
英文投诉信范文及翻译2
Dear Mr。 Chang:
On September 10， our order for 280 women's cotton sweaters was duly received， but we regret to say that 40 cotton sweaters in white color were seriously soiled。
We had the case investigated immediately， and the result shows the damage was due to improper packing， for which the suppliers are definitely responsible。
Needless to say， we have suffered a great loss from this， as we cannot sell the sweaters in this condition to our customers。 We ask you to conduct investigation at your end and reply to us。
Sincerely yours，
Li Ming
英文投诉信范文及翻译3
Dear Sir,
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
Donna
英文投诉信范文及翻译4
Dear Sir:
With reference to our order No。 W98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged。
The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing。
We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。
Yours sincerely，
Li Ming
英文投诉信范文及翻译5
Dear Sir or Madam,
I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.
The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.
I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.
Yours sincerely
Li Ming
英文投诉信范文及翻译6
Dear Sales Manager，
This letter is a plaint concerning the actions of one of your salespersons. On Tuesday， May 5， 20XX， around 2 went to your store to look for a T-shirt. When I asked a salesperson， Ms, Wang for help in finding my size， she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find then said in a rude tone that if I couldn’t find one， it meant that the store didn’t have it， and that I needed to look somewhere else.
I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.
翻译：
亲爱的销售经理，
这封信是关于你的一个销售人员的起诉。上星期二，20XX年5月5日，午时2点左右。我去你店里找一件T恤。当我问一个业务员，王女士在找我的尺寸的帮忙，她告诉我，她很忙，我会找到一个自我。我解释了我为什么来到她的理由是我找不到。然后她说粗鲁的声音，如果我找不到人，这意味着商店没有它，和我需要到别处看看。
我觉得，王女士很粗鲁。我期望你会调查此事：我经常在你的店店我期待一个更愉快的购物经验，下一次。
英文投诉信范文及翻译7
Dear Sir or Madam，
I am writing to expressair regarding acmodation。 I would prefer to move into a single room next semester， as I find the present sharing arrangement inconvenient。
I must explain that the reason for my dissatisfaction is my roommate‘s inconsiderate behavior。 For one thing， his friends are constantly visiting him; for another， he regularly holds noisy parties。
To solve this problemsurmount this difficultyimprove this situationcrack this hard nut， I hope to draw the attention of the authorities concerned。 I am sure you will aGREe that the only solution for me is to move into a room of my own。 Therefore， I would be grateful if you could find a single room for me， preferably not in the same building but as near to the college campus as possible。
Yours sincerely，
Li Ming
翻译：
亲爱的先生或女士，
我写信是为了表达对住宿的不满失望担忧。下个学期我宁愿搬进一间单人房，因为我觉得此刻的分享安排不方便。
我必须说明，我不满的原因是我的室友不顾他人的行为。一方面，他的朋友们不断地拜访他;另一方面，他经常举办喧闹的聚会。
为了解决这个问题克服这个困难改善这种情景破解这个难题，我期望引起有关当局的注意。我相信你会同意，我唯一的解决办法是搬到一个我自我的房间里。所以，我将不胜感激，如果你能为我找到一个单一的房间，最好不要在同一栋建筑，但尽可能靠近大学学校。
谨上，
英文投诉信范文及翻译8
Dear Sir:
My name is Raymond, I am writing to tell you something about your restaurant questions.
Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can have your restaurant waiter training about etiquette.
Thank you for your time and kind consideration.
Sincerely yours
Raymond
亲爱的先生:
我的名字叫Raymond, 我写信是要告诉你一些关于你们饭店的问题。
上个星期六， 我和我的朋友到你的餐厅用餐，我们很饿。但是当我们点餐时，你饭店里的服务员却不理我们。所以我的朋友很生气。除此之外，当你的服务员来的时候，我的朋友问她为什么不理我们时，她很凶的对我们说，你们没有看到我正在忙吗？所以我希望你能给你的饭店服务员提供有关礼仪的训练。
谢谢您的时间和希望你能认真考虑。
你诚挚的
Raymond
英文投诉信范文及翻译9
投诉信
Directions: Write a letter of complaint according to the following situation: You bought an air conditioner in Sun Appliance and had it installed the other day, but you found that the fan made too much noise when the machine operated. You demand the store to send a representative to check it up.
Write your letter in no less than 150 words. Do not sign your own name at the end of the letter; use Li Ming instead. You do not need to write the address.
英文投诉信范文及翻译10
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.
In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)
英文投诉信范文及翻译11
Dear Sir/Madam,
Please send us a correction on part of our order WP-11.
All the items we ordered arrived in excellent condition except for one model. It you refer to our original order （see the copy attached）， you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.
Will you kindly take back those you sent out and substitute them with an equal quantity （120 items） of Model 606? We would appreciate your attention to this matter promptly.
Yours faithfully
英文投诉信范文及翻译12
Dear Mr. Gao,
I have to write this plain letter even it is a little bit interruptive to you. I bought a color television in your emporium the other day，but there was no image when I turned it on at home. There might be something wrong with the new-bought TV，so I went back to find the exact salesperson to ask for changing a new one. She refused me without any politeness. Im wondering how can you treat customers like this? Im writing to ask my money back if you can not provide a new one.
Yours Sincerely
XXX
英文投诉信范文及翻译13
后面还有多篇英语投诉信范文带翻译！
Dear Manager，
Now I am writing to tell you that I bought a TV set from your shop several days ago。 But when I brought it home and turned it on， I found it didn’t work properly。 So I took it back to the shop and told the assistant what had happened。 To my surprise， your assistant didn’t help me to solve the problem。 On the contrary， he shouted at me rudely and refused to examine it。
I know that your shop enjoys a high reputation of good service， so I bought the TV set in your shop。 But today， I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers。
I hope you will look into the matter and give me a reasonable explanation。 I am waiting to know how you will deal with it。 Thank you for your consideration and I am expecting an early reply。
Sincerely yours，[由整理]
Tom
英文投诉信范文及翻译14
Dear Sir，My name is Wu am one of your venture to write you a letter about my refrigerator bought fromyour shop 2 weeks focus of the complaint is the quality of the one thing，I found it didn^v^t refrigerate another，it made such loud noise that I couldn^v^t fall asleep at night when it is speaking，I have observed it for a few there are still something wrong with in all，there is still much room for do hope you can send an engineer to check it or exchange it for another refrigerator of good you for your time and kind yours，Wu Peng
参考译文：亲爱的先生：我叫吴鹏，是您的客户之一。我冒昧地给您写这封信，是关于两周前从您的商店买的冰箱。投诉的焦点是冰箱的质量，一是，我发现它制冷效果并不好。另一个，它工作时会产生很大的噪声，这令我晚上无法入眠。老实说，我观察了好几天了，但还是有一些问题。总而言之，这仍有很大的改进空间。我希望您能派工程师来帮我看看它或更换另一个质量好的冰箱。谢谢您宝贵的时间和善意的考虑。真诚的，吴鹏
英文投诉信范文及翻译15
Florence Trunkemeyer
College of Business
Ball State University
Muncie， IN 47300
November 15， 1998
General Computer Corporation
Engineering Department
P。O。 Box 73219
Fort Worth， TX 76108
Dear Sir:
With reference to our order No。 W 98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged。
The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing。
We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。
Yours sincerely，
(Signature)
英文投诉信范文及翻译16
To whom it may concern，
I am one of your customers(顾客)。 I ordered(订购)a set of(一套) Bookworm Series on your website two weeks ago， but I didn’t receive them until yesterday。 And much to my disappointment， the books were so poorly packed up that the cover of one book was torn。 To make matters worse， it is not a plete set， as I found one book missing。
I am sorry to have received such poor service， and I believe I have every right to ask you to deal with this problem。 I hope that you either return my money or deliver a new set of books to me。 Besides， I’d like to be informed of the process of your dealing with my plaint。
Looking forward to your reply。
Sincerely，
Wang Ling
英文投诉信范文及翻译17
Dear Sales Manager，
This letter is a plaint concerning the actions of one of your salespersons。 On Tuesday， May 5， 20_， around 2 P。m。。， I went to your store to look for a T-shirt。 When I asked a salesperson， Ms。 Wang for help in finding my size， she informed me that she was busy and I would have to find one myself。 I explained that the reason why I came to her was that I couldn’t find one。 She then said in a rude tone that if I couldn’t find one， it meant that the store didn’t have it， and that I needed to look somewhere else。
I felt that Ms Wang was rude。 I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time。
翻译：
亲爱的销售经理，
这封信是关于你的一个销售人员的起诉。上星期二，20_年5月5日，午时2点左右。，我去你店里找一件T恤。当我问一个业务员，王女士在找我的尺寸的帮忙，她告诉我，她很忙，我会找到一个自我。我解释了我为什么来到她的理由是我找不到。然后她说粗鲁的声音，如果我找不到人，这意味着商店没有它，和我需要到别处看看。
我觉得，王女士很粗鲁。我期望你会调查此事：我经常在你的店店我期待一个更愉快的购物经验，下一次。
英文投诉信范文及翻译18
［Directions］: Suppose that you ordered a refrigerator but later found a worrying problem。 Write a letter of plaint to describe the matter and require settlement， Do not sign your own name at the end of your letter， using “Li Ming” instead。
Dear Sir，
I am happy that the refrigerator we ordered last week has arrived on time。 But it is a great pity that we find there is something wrong with the refrigeration facilities。
After we used it for several days。 we found that food stored in the refrigerating partment turned bad quickly。 When we finally decided to take the temperature in it， we were surprised to find it was around 15℃， far from the standard temperture range from 0℃ to 9℃。
This problem has affected our normal life。 Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration。
Yours faithfully，
Li Ming
英文投诉信范文及翻译19
Dear Sir or Madam,
I am writing to inform you that I wish to move into a new room next semester. I would prefer a single room, as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommates inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties. In these circumstances, I find it difficult to concentrate on my studies, and I am falling behind in my assignments.
I am sure you will agree that the only solution is for me to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.
Yours sincerely,
Li Ming
英文投诉信范文及翻译20
Dear Mr. Chang:
On September 10, our order for 280 womens cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Li Ming
英文投诉信范文及翻译21
Dear ____,
首段进行自我介绍，并说明要投诉的地方：
I am ____. I am sorry to trouble you but I am afraid that I have to make a complaint about____.
第二段要采用总分总的结构，先总体表达对哪里不满的原因，再分条具体说明一下投诉原因，最后总结一下以上几点给自己带来的不便：
The reason for my dissatisfaction is ____. In the first place, ____. In addition, ____. Under these circumstances, I find it ____.
总结段提出自己的建议和诉求，协商解决问题的期限并表达感谢：
I appreciate it very much if you could ____, and I would like to have this matter settled by ____. Thank you for your consideration and I will be looking forward to your reply.
英文投诉信范文及翻译22
Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12， 20_
Sales manager
Elegance Clothing Company
45 West Street， Nanjing
Jiangsu Province
Dear Mr。 Chang:
On September 10， our order for 280 womens cotton sweaters was duly received， but we regret to say that 40 cotton sweaters in white color were seriously soiled。
We had the case investigated immediately， and the result shows the damage was due to improper packing， for which the suppliers are definitely responsible。
Needless to say， we have suffered a great loss from this， as we cannot sell the sweaters in this condition to our customers。 We ask you to conduct investigation at your end and reply to us。
Sincerely yours，
Sunny Lee
Manager
英文投诉信范文及翻译23
Directions: You found something wrong with the telephone bill you have received fromthe local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You dont need to write the address. Dont sign your own name at the endof the letter, use Donna instead.
Dear Sir,
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month fromyou and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
Donna
亲爱的先生：
我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收了两个国际长途费用。
但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。
我建议对这个女孩进行惩罚，另外告诉该如何对待客户。我希望她能向我正式道歉。
请早日回复。
真挚的：堂娜
英文投诉信范文及翻译24
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
英文投诉信范文及翻译25
Dear Sir:
With reference to our order No. W98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
Li Ming
