外贸首次回复询盘范文1
Dear X,
We appreciate your order from us. You have chosen one of the bestselling products in our store. It’s very popular for its good quality and competitive price. Right now, we only have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.
We noticed that you hadn’t finished the payment process for the order. We’d like to offer you a 10% discount on your order, if you purchase now, to ensure that the product doesn’t sell out. We will ship your order within 24 hours once your payment is confirmed. If you need any help or have any questions, please let us know.
Best Regards,
(your name)
PS: We are one of the biggest suppliers on . With more than 3 years’ experience in world trade,we are able to provide the best prices, the highest quality and the superior service. We inspect our products before shipping them out and provide a 1 year warranty for all products. We promise to give you a full refund if the products are not as described.
If you have any questions, please contact us; we are happy to help you.
外贸首次回复询盘范文2
很感谢邓经理在最初应聘的时候，相信并选择我作为**篷房外贸业务人员当中的一员，同时尽心地安排小组组长小平一直以来监督和教导我的外贸之路。同样也很感谢在取得成绩时的点播，在没有成绩时的鼓励。
很感谢我的小组组长小平和其他同事，不论是在生活当中还是在工作当中，都给与了我很多实实在在的帮助和指导。让我能一步一步积累更多的经验，增长自己的见识。
同时也很感谢自己在20XX年最初的时候，有勇气去换一个行业，勇敢地选择了篷房行业，并坚持了下来。那时候对公司的了解并不多，对行业未来的前景也没有清晰的认识，但感谢自己愿意尝试并且没有半途而废。
回顾自己来**的日子，不长不短居然快一年了，在**的日子很有意义，是我重新开始一个行业的孕育地。
来到**的时候，我对现在所在的行业完全没有认识。甚至当初来应聘的时候，都没仔细看过公司到底是做什么的。我当时想的是，以最低的姿态，在一个值得学习和投入的工作环境，历练自己。选择**，给了我很多学习机会，几乎所有的东西都是重新开始学习的。包括基本的表格制作，再到图像处理，邮件处理，电话沟通以及面对面接待客人。
在我内心深处，一直相信“有志者，事竟成”，“天道酬勤”，虽然我的起步晚了点，但因为年轻，应该是可以追上前辈们的。但也因为年轻，言行显得很不稳重。
的确，这是我需要学习的地方。
刚开始做外贸，可能是一种兴奋刺激的感觉，当但激情热情被日复一日的邮件询盘和繁琐之事替代时，我们再坚持下去的时候，如果还没有成绩，那时就更需要一种精神信仰，无关乎薪资，因为毕竟谁都知道，做业务，没有销量，就是穷光蛋。
刚开始的时候，没想过要快速的就拿单，毕竟那很不现实，对产品对外贸一窍不通没有任何实际经验就想出成绩简直就是一种空想。
那时每天上班的时候，我会给自己列好工作日程，确定紧急重要顺序，忙完这些规定的事项后，我会抽出一部分时间提前学习一些外贸知识，包括业务以及回复邮件方面。
记得刚开始回邮件的时候，我的心情是小心翼翼的，很怕犯错，可能与我的完美主义个性有些关系。所以一封邮件都要思考半天，不管是回邮件的内容还是表达方式。一句话，不敢下手。后来幸亏在福步等外贸论坛里面，学习了很多回复邮件和处理询盘的知识，再加上不断更新产品之后，询盘多了，锻炼的机会就多了，也就形成了自己的处理询盘的思路。
第一个单拿的是幸运，那时候刚出了一次意外，在养伤过程中，接下了第一个单。也是这个单，给了我很多勇气。让我相信努力会有收获。
过了试用期之后，之前那种激情和热情就慢慢的消失跆尽了，我需要我的信仰来支持我。
“开始源于相信，过程在于改变，结果在于坚持。”就是我的信仰。
我从来不相信，有谁可以随随便便的成功，毕竟不是所有人也不是每次都有那样的好运气。
坚持我现在的行业，在我不断地填充自己的过程中，我唯一能做的就是等待了。
客人不是一下就有的，询盘不是一下子就都到你的邮箱里的，价格不是每次都是你的让客人满意，不是每个客人都注重质量和服务的。那唯一能做的，就是不断地行动以及耐心等待结果。
在过了试用期很长一段时间里询盘不是很多，我找了很多事情做，集中之一就包括增加产品曝光带来询盘，那么首先得熟悉产品。熟悉产品，不仅是了解自己的产品，也包括同行的产品，而我重点放在国外同行也可以说是潜在客户的身上。
其实，做外贸也是一种心态的转变，之前我是个急性子，很多事情希望能够以最快最有效率的方式解决，所以往往给人浮躁的感觉。慢慢的现在性子稍微稳下来点，因为有些事情，不是你急着完成结果就能如你愿，例如，你希望客人尽快下单。
10月份的时候曾打算请假休息一段时间，但最终放弃了这个打算，那时候的事情，让我认清了自己的处境，女儿也应当自立自强。所以当静下心来，再次投入到工作当中的时候，自己有种突然觉悟的感觉。后来再处理询盘和邮件的时候，竟是反应快了很多，思路也明朗了很多。我想这是因祸得福吧。
yusuf是我今年最大的一个客户，期间一直没有断过联系，其实我们很少谈工作，每次寒暄一下，问候一下。我后来想想为什么他迟迟没有打款，可能他也在花时间考验我和我们公司。就像我在怀疑他是骗子一样。我一直记得一个外贸前辈说，你得经常在你客户的面前飘过。我想我就是这样一直在他面前飘来飘去没有太强的目的性，让他产生了信赖。他的订单，就是对我耐性的考验和服务的认可。后来的接待工作，让我对自己的口语也自信了不少，很感谢小平的陪伴和帮忙，以及之前有机会在她身边学习了很多次。
虽然现在我在外贸在篷房这个行业还是半个内行人，身上也有很多的不足，但是我相信，时间能够证明一切，我相信只要用心学习，踏踏实实的，就一定会有更大的成绩。
向成为一名能够独当一面的外贸人前进。
外贸首次回复询盘范文3
Dear X,
Tank you for your inquiry.
Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!
Best regards,
(name)
外贸首次回复询盘范文4
1询盘
Dear Mr. Li,
Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.
We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list.
Yours sincerely,
Susan Block
Manager
A Reply
Dear Ms Block,
We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for.
外贸首次回复询盘范文5
下面是有关外贸业务谈判询价对话，一起来看看吧。
Inquiries 询价(1)
P=Peter (customer), Li=a businessman (of a Chinese trade company)
P: I'm glad to have the chance to visit your company. I hope to conclude some substantial business with you.
L: It's a great pleasure, Mr. Peter, to have the opportunity of meeting you. I believe you have seen the exhibits in the showroom. May I know what particular items you're interested in?
P: I'm interested in your hardware. I have seen the exhibits and studied your catalogs. I think some of the items will find a ready market in Canada. Here is a list of my requirements, for which I'd like to have your lowest quotations, CIF Vancouver.
L: Thank you for your inquiry. Would you tell us the quantity you require so as to enable us to work out the offers?
P: I'll do that. Meanwhile, would you give me an indication of price?
L: Here are our FOB. price lists. All the prices in the lists are subject to our confirmation.
P: What about the commission? From European suppliers I usually get a 3 to 5 percent commission for my imports. It's the general practice.
L: As a rule we do not allow any commission. But if the order is large enough, we'll consider it.
P: You see, I do business on commission basis. A commission on your prices would make it easier for me to promote sales. Even a 2 or 3 percent would help.
L: We'll discuss this when you place your order with us.
Inquiries 询价(2)
P: When can I have your firm CIF prices, Mr. Li?
L: We'll have them worked out by this evening and let you know tomorrow morning. Would you be good enough to come round then?
P: Good. I'll be here tomorrow morning at 10. Will that suit you?
L: Perfectly. Our offers are good for 3 days.
P: I don't need that long to make up my mind. If your prices are favorable and if I can get the commission I want, I can place the order right away.
L: I am sure you'll find our price most favorable. Elsewhere prices for hardware have gone up tremendously in recent years. Our prices haven't changed much.
P: I'm glad to hear that. As I've just said, I hope to conclude some substantial business with you.
L: We shall be very pleased. Is there any thing else I can do for you, Mr. Peter?
P: I'm buying for chain department stores in Canada. They are also interested in Chinese carpets. I'd like to make me to the person in charge of this line?
L: Certainly. I'll make an appointment for you with Mr. Sung of the China National Animal By-products Corp.
P: Thank you very much.
Inquiries 询价(3)
P: I understand that you're interested in our machine tools, Mr. Li.
L: Yes, We're thinking of placing an order. We'd like to know what you can offer along this line as well as your sales conditions.
P: As you know, we supply machine tools of all types and sizes. We have years of experience in the manufacture tools.
L: We've read about this in your sales literature. May I have an idea of your price?
P: Our prices compare favorably with those offered by other manufactures either in Europe or anywhere else. Here are our latest price sheets. You will see that our prices are most competitive.
L: Do you take special order? That is, do you make machine according to specification?
P: We do. As a matter of fact, we design machine tools for special purposes.
L: How long does it usually take you to make delivery?
P: As a rule, we deliver all our orders within 3 months after receipt of the covering letters of credit. It takes longer, of course, for special orders. But in no case would it take longer than 6 months.
L: Good, Another thing, all your prices are on CIF basis. We'd rather have you quote us FOB prices.
P: That can easily be worked out.
外贸首次回复询盘范文6
外贸邮件模板
Dear **
Nice to meet you .
Thank you for the favor of our products .At the same time .We would very much like to work with you to establish long-term friendly relations of cooperation . I am sale director of santong plastic Supply name is have 8 years experience plastic bottle and box . I think we could get your mind.
Our business model is both whole sale and retail. So that we will accept the DIY style or Own Style form the MOW is 1 piece as retail price .
外贸首次回复询盘范文7
Dear Mr/Ms XX
Re the XX products, I have e-mail the FOB QINGAO price to you dd XX . And asked for your comments on XX. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.
Thanks in advance for your quick reply!
外贸首次回复询盘范文8
Dear sir,
Did you receive our quotation on Apr 12th?and no reply from was waiting until all the colleagues left the office. May be you are very busy.
So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)
Look forward your reply
Thanks and regards.
外贸首次回复询盘范文9
外贸函电:应分公司要求而询价
本信可应用对分公司或国外客户之转手买卖时，变化其商品名称、交易条件、数量、具体的出口手续及方法，可广为利用。
Dear Sirs,
Our branch in Cairo has asked us for a quotation for 1,000 units of bicycles to be sold in African countries.
Please let us know what quantities you are able to deliver at regular intervals, quoting your best terms .
We shall handle export formalities, but would ask you to ship the goods directly on complete packing for export.
Yours faithfully,
敬启者
应开罗分公司之要求，请贵方对销售到非洲各国的1，000辆自行车报价，
请告知固定间隔期间最大的交货数量，并以到开罗运费、保险费在内价，将贵公司最优惠的.条件报价给我方。
出口手续当由我方办理，但恳请贵方以出口用完整包装直接装运货品。
举一反三
We shall be glad if you will quote us the best discount for cash off list price for this quantity. ——若蒙报予此订购数量，以现金付款时，可依表列价格提供的最优惠折扣减价额，则感幸甚。
Our terms are 3% cash discount, only within the days of date of invoice. ——我方条件为发票日十天内3%的现金折扣。
外贸首次回复询盘范文10
1、如果客户在询价时提供足够的信息，那先不要问东问西，应该迅速整理报价。完整的报价应包括货期，打样时间，包装规格等（因为一些客户需要根据包装规格来核算运费）。
2、对应详细的询盘，第一轮回复千万不要问一些牛马不相及的问题，比如订单八字还没一撇，就问对方会如何付款，多久会下订单，甚至发客户信息表，让客户填后才能报价。设置门槛的报价，只针对同时也在和你索取例如价目表，图纸，设计稿的客户。
3、不是所有询盘都需要细致的背景调查的，精力时间也顾不来。对于一些信息充足可以直接报价的询盘，及时回复报价，比先磨蹭着把对方信息研究个遍强。如需要一定时间才能核价的，也应该先回复客户正在处理，大概什么时候可以回复报价。
4、对于询盘数量比较大的客户，尤其是数量大到有点离谱的客户，应先查查对方的底，验证完对方的身份，再分析询盘的真实性，不要被对方的信息牵着鼻子走。
如之前遇过一个客户，需要采购包装材料，他提及We are looking at 60 bags per minute x 60 mins x 20 hrs per day x 25 days per month = 1,800,000 bags per month x 3 months stock down in advance = million bags with our orders every 1/4 .
Like I mentioned above, the lowest price will win the order.
他提及需要一次性采购CPP袋子，用来包装厨房用纸的。收到这样的询盘，数量很大，通过几个来回的邮件沟通，谷歌，社媒和其他工具的背景调查，加之询问了业内全自动厕纸包装机的工程师，获取到：客户工厂才刚起步，且目标市场不大，常规自动厕纸包装机一般在35-40包每分钟，以此大概知道客户的求购有些虚。
在回复询盘时，可以做到心里有数，按照不同的数量梯度进行报价，不会造成按大数量报了低价，后面还盘无余地的情况。
对于简单，在询盘中获取不到任何有效资讯的询盘，也不必放弃。其实很多有价值的订单，就是从这类询盘开始的，看你如何一步步挖掘。
外贸首次回复询盘范文11
投诉与处理ComplaintsandAdjustment
OrderNT-20717
Thank you for your fax of January 17. We are very sorry to learn that the secretary made according to the above order.
Cathay Pacific Airways released 9000 ballpoint pens this morning. You have received the documents. We are very grateful for their convenience and the first two mistakes and apologies. We can ensure that all impacts occur to ensure that similar errors are not affected by hurricanes.
Yourssincerely.
RobSubbaraman
ExportMangager
enquiryn.询盘，询购
.报价，报盘
.订购，订单
complicatev.使复杂化
toaskfor请求；要价
tobeliableto易于---的
toputaside放在一边
facsimile(fax).传真，发传真
E-commerce电子商务
pompousa.浮夸的
承认受到
inst.(=thismonth)本月
clearonesaccount结帐
asaresult所以
tracev.跟踪，查询
inconnectionwith与——有关
indebtednessn.负债
balancen.收付差额，余额
illustratedcatalog附有插图的目录
ifpossible如有可能
timeofdelivery交货期
deliveryn.交货
firmn.公司，商号
standingn.信誉
reliabilityn.可靠
approachvt.与——联系
与——建立业务关系catalogn.（商品目录）
pamphletn.小册子
foryourreference供你参考
inthemeantime与此同时
transactionn.交易
embassyn.大使馆
hand-madea.手工制作
hiden.皮革
steadya.稳定的
fashionablea.流行的，时髦的
detail(s)n.详情
termsofpayment支付条款
arangeof——一系列
elegancen.优美，雅致
coupletogether使联结，使成对
superba.极好的，一流的
workmanshipn.工艺
appeal(to)v.吸引
discriminatinga.有识别力的，敏锐的
representativen.代表，代理
authorizev.授权
negotiatev.洽谈
inreply兹答复
informv.通知，告知
beconnectedwith与——有联系
appreciatev.感激，感谢
rushv.赶紧（做），抓紧（做）
placeanorderwith——向——订购
C&F(cost&freight)成本加运费价
T/T(telegraphictransfer)电汇
D/P()付款交单D/A()承兑交单
(certificateoforigin)一般原产地证
.()普惠制CTN/CTNS(carton/cartons)纸箱
外贸首次回复询盘范文12
外贸函电常用范文如下：
1.
Dear Mr. Li,
Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.
We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list.
Yours sincerely,
Susan Block
Manager
A Reply
Dear Ms Block,
We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for.
We trust that you will agree that our products and price appeal to 4 the most selective buyer. And we also allow a proper discount 5 according to the quantity ordered.
Thank you again for your interest in our products. We are looking forward to your order and you may be assured 6 that it will receive our prompt and careful attention.
Yours truly
2.
Dear Mr. Lu,
We have noticed from your advertisement 1 in 2 that you export large quantities of cushions 3 to European market.
Being specialized in this line for a long time, we are well connected with 4 many customers in our country. At present, we are interested in back cushion fine in quality and low in price. It will be highly appreciated if you could send us some brochures and samples for our reference and quote 5 your lowest price on CIF basis including our 3% commission 6 .
Should your goods prove satisfactory and price be found competitive 7 , you may expect substantial 8 orders from us.
We are looking forward to your early reply.
Yours faithfully
A Reply
Dear Mr. Bean,
We warmly welcome your enquiry of April 4 and thank you for your interest in our cushions.
We are enclosing samples and price list of back cushions giving the details you asked for. We feel confident that you will find the goods both excellent in quality and reasonable in price.
Best regards,
Yours sincerely
希望对你有帮助。
外贸首次回复询盘范文13
we are pleased to receive your letter of 5 july and enclose our catalogue and price list. also by separate post we are sending you the samples of our products. our catalogue contains items and their specifications of our supplies. through comparing our prices with those of other suppliers, you will appreciate the moderate prices of ours. for a total purchase of not less than 100,000 and not more than 200,000 american dollars, we would allow a discount of 10% and for a purchase larger than 200,000 american dollars, we would allow a 20% special discount.
很高兴收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品，请查收。
所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比较，我方的.报价定会使贵方满意。
凡总定购量超过100,000美元但不足200,000美元者，我方将给予10%的折扣;凡总定购量超过200,000美元者，我方将给予20%的折扣。
外贸首次回复询盘范文14
Heavy enquiries witness the quality of our products.
大量询盘证明我们产品质量过硬。
As soon as the price picks up, enquiries will revive.
一旦价格回升，询盘将恢复活跃。
Enquiries for carpets are getting more numerous.
对地毯的询盘日益增加。
Enquiries are so large that we can only than allot you 200 cases.
询盘如此之多，我们只能分给你们200箱货。
Enquiries are dwindling.
询盘正在减少。
Enquiries are dried up.
询盘正在绝迹。
They promised to transfer their future enquiries to Chinese Corporations.
他们答应将以后的询盘转给中国公司
Generally speaking, inquiries are made by the buyers.
询盘一般由买方发出。
Mr. Baker is sent to Beijing to make an inquiry at China National Textiles Corporation.
贝克先生来北京向中国纺织公司进行询价。
We regret that the goods you inquire about are not available.
很遗憾，你们所询的货物现在无货。
In the import and export business, we often make inquiries at foreign suppliers.
在进出口交易中，我们常向外商询价。
To make an inquiry about our oranges, a representative of the Japanese company paid us a visit.
为了对我们的橙子询价，那家日本公司的一名代表访问了我们。
We cannot take care of your enquiry at present.
我们现在无力顾及你方的询盘。
Your enquiry is too vague to enable us to reply you.
你们的询盘不明确，我们无法答复。
Now that we've already made an inquiry about your articles, will you please reply as soon as possible?
既然我们已经对你们产品询价，可否尽快给予答复?
China National Silk Corporation received the inquiry sheet sent by a British company.
中国丝绸公司收到了英国一家公司的询价单。
Thank you for your inquiry.
谢谢你们的询价。
Words and Phrases
inquire 询盘;询价;询购
to inquire about 对...询价
to make an inquiry 发出询盘;向...询价
inquirer 询价者
enquiry 询盘
inquiry sheet 询价单
specific inquiry 具体询盘
an occasional inquiry 偶尔询盘
to keep inquiry in mind 记住询盘
外贸首次回复询盘范文15
Dear X,
We appreciated your purchase from us.
However, we noticed you that h**en’t made the payment yet.
This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the item.
If you have any problems making the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.
Thanks again!
Looking forward to hearing from you soon.
Best Regards,
(Your name)
外贸首次回复询盘范文16
I would like to confirm our appointment to discuss the possibility of merging our distribution networks. I am excited of the prospect ofexpanding our trade. As agreed, We will meet of our office in bond street at Monday 20 March. I have scheduled the whole day for the meeting. If for any reason you are unable to attend , please phone me so that we can make alternative arrangements. Please let me know if you would like our office to arrange hotel accommodation. I look forward with great pleasure to our meeting.
外贸首次回复询盘范文17
Dear sirs,
I'm very pleased to inform you that we are interested in your product since there is a strong demand for(填产品名称),and we know that you are a leading exporter of shall be obliged if you will provide us your best quotations and time of delevery together with an illustrated forward to your early reply.
Yours sincerely,
你给的资料不够,我只能这么帮你写了.我就是学商务英语的,虽然才刚入门,不过能保证给你的这个没问题.
楼上的那个,从哪复制来的,好是挺好,但不是询盘...你那是在介绍自己公司,搞反了
外贸首次回复询盘范文18
Dear Ms/Ms XX
Re XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 20_. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 20_. But still no reply. Now I 'd like to know whether you still interested in this item.
Looking forward to hearing from you soon.
外贸首次回复询盘范文19
(1)我们的条件是10日内付款为2%的折扣，30日内付款无折扣。
our terms are 2% ten days， thirty days net.
(2)我公司仅限于从发票开出之日起10日内付现金者给予折扣优待。
we only allow a cash discount on payments made within ten days of date of invoice.
(3)顾客向我公司购货一律用现金支付。从发票开出之日起，30日内将货款付清。如当即支付现款，我公司当按年利5%计付30日的利息。
terms to approved buyers strictly net cash， payment within thirty days from invoice date， for prompt cash we will allow thirty days interest， at the rate of 5% per annum.
(4)条件： 即期发货。在货到我方工厂， 经过验讫重量品质后，立即以现金支付。
terms： early delivery， and net cash payment after receipt of the material at our works， and verification of weight and quality.
(5)现金支付折扣，仅限于在10日内以现金付清货款者可打折扣。
cash discounts are allowed only on accounts that are paid within the ten-day limit.
(6)你将发现，我公司对贵方的报价所给予的优惠是前所未有的。
you will find that we have given you the best terms customary in our business.
(7)每月一日以前提供的汇票，依我公司惯例应在25日全部结帐。
my habit is to settle on the 25th all bills rendered on or before the 1st of each and every month.
(8)我公司付款条件为交货后3个月内支付现金。1个月内付清货款者，可打5%折扣。
our terms are cash within three months of date of delivery， or subject to 5 per cent discount if paid within one month.
(9)兹就贵方对该商品的询价回复如下：
in answer to your inquiry fo rthe article， we reply you sd follows.
(10)针对你方昨日的询盘，现寄上与你来函要求相似的墙纸样品一宗。
in reply to your enquiry of yesterdays date， we are sending you herewith several samples of wall paper closely resembling to what you want.
(11) 兹就该商品向贵方报价如下：
we are pleased to quote you for the goods as following.
(12)兹随函寄上该商品的现行价格表一份，请查收。
enclosed we hand you a price-current for the goods.
(13)上述报价，无疑将随市场变化而变动。
of course these quotations are all subject to the fluctuations of the market.
(14)上述价目单是以付现金拟订的，我们认为还可以打很多折扣。
we think you can well accord us a substantial discount off your list prices， which we see are quoted net cash.
(15)对这批数量大，以现金支付的货，如你方能从价目表中，再给些折扣优待，当不胜感谢。
we shall be glad if you will quote us the best discount for cash off your list price for cash for this quantity.
(16)我公司的支付条件：以现金支付。自发票开出之日起10天内付款者，打2%的折扣。
our terms， as our invoice states， are 2% cash discount， only within ten days of date of invoice.
外贸首次回复询盘范文20
Dear X,
Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.
But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.
I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.
If you any comments ,pls let me know.
Thanks and regards
Angela.
外贸首次回复询盘范文21
回复询盘 告知无货
referring to your letter of 5 june, we very much regret that we are unable to make you an offer for the goods you demand. the reason is that the product you need has been out of stock. what’s more our manufacturers have declined orders because of shortage of raw materials.
we shall, however, file your inquiry and cable you our offers as soon as we have got supplies.
我方收到贵公司6月5日来函，但非常遗憾，我方无法对贵方所需产品报盘。其原因是，此货品在我处已经脱销。而且，由于原料短缺，生产厂家已经拒绝了我方订单。
我方已将贵方询函备案，一经有货，我方将以电报报盘。
回复询盘 ，量大折价
we are pleased to receive your letter of 5 july and enclose our catalogue and price list. also by separate post we are sending you the samples of our products. our catalogue contains items and their specifications of our supplies. through comparing our prices with those of other suppliers, you will appreciate the moderate prices of ours. for a total purchase of not less than 100,000 and not more than 200,000 american dollars, we would allow a discount of 10% and for a purchase larger than 200,000 american dollars, we would allow a 20% special discount.
很高兴收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品，请查收。
所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比较，我方的报价定会使贵方满意。
凡总定购量超过100,000美元但不足200,000美元者，我方将给予10%的折扣;凡总定购量超过200,000美元者，我方将给予20%的折扣。
外贸首次回复询盘范文22
Hello ma'am, we are a France marketing company and upon our client's request we are interested in some rubber bar mats, please see more info below:
Quantity: 30,000pcs
Size: 60x10cm
Printing: CMYK print similar to the attached artwork （随附了设计图稿）
Can you please send your offer including delivery cost to Paris? Ideally they should have delivered within 5-6 weeks.
Looking forward to your reply.
买家身份真实，客户性质清晰，询价内容也明确了产品材质，尺寸和设计样式，还明确了对报价和货期的要求，也能通过落款找到其他联系方式，如领英，Ins, Facebook或者WhatsApp.
通常大家肯定是最喜欢第3，第4种类型的询盘，觉得这种询盘最优质，最厌倦第2种询盘。
毕竟询盘信息越丰富详细，越简化我们的工作流程，省去很多沟通上的细节，可以直接报价。但通常这类询盘，买家已经熟稔市场，公司采购流程很规范，才能精细地提出要求。
外贸首次回复询盘范文23
Dear Ms. Smith, thank you for your inquiry about our office furniture in October. We enclose our latest catalogue and price list.
We hope you will be interested. If you need more details, please feel free to contact us. Thank you for your letter of March asking for office stationery.
The enclosed catalogue contains all the details of our product range In most cases, we can supply the goods you need within ten days. We are looking forward to receiving your sincere order.
中文翻译：
亲爱的史密斯女士，感谢您10月份对我们办公家具的询盘，随函附上我们最新的产品目录和价目表，希望您能感兴趣，如果您需要更多的细节，请随时与我们联系您真诚的布莱克先生，感谢您3月份的来信，询问办公文具随函附上的目录包含了我们产品范围的全部细节，在大多数情况下，我们能在十天内供应你方所需的货物，我们期待着收到你方真诚的订单。
外贸首次回复询盘范文24
Dear X,
Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.
I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.
Could you give me some advice so that we can do better.
外贸首次回复询盘范文25
Dear x,
Thank you for your interests in my item.
I am sorry but we can’t offer you that low price you asked for.
We feel that the price listed is reasonable and has been carefully calculated and leaves me limited profit already.
However, we’d like to offer you some discounts on bulk purchases.
If your order is more than X pieces, we will give you a discount of xx% off.
Please let me know for any further questions. Thanks.
Sincerely,
(name)
外贸首次回复询盘范文26
一．初入岗位
我是今年6月份毕业的，刚迈出校门就直接来到了深圳。出校门之前我还在迷茫，不知道要做什么工作，也没有给自己找到一个明确的定位。我知道自己不是那种安贫乐道的，我要给自己顶下目标，并且努力奋斗。因为在毕业之前，我也做过两份工作，一份是导购，一份是商务接待，由于各种原因没能继续坚持做下去。
直到9月份24日我有幸进入新起点这个大家庭，在公司领导和同事的帮助下，我在认识产品、熟悉产品、推广产品各方面的知识上有了很大的提高。在这里我要感谢我的领导和同事们对我的点滴帮助。
初入外贸销售这个行业，我除了在学校里所学的外贸英语知识和国际贸易知识，缺乏实际经验，对于阿里巴巴国际推广平台的操作一点也不清楚。首先第一件事，我就是要熟悉公司产品。因为公司人不多，初来乍到，怀揣着梦想的激情全心的投入学习中。公司的产品目
二、熟悉业务流程
在逐渐接触国际贸易的过程中，我通过阿里巴巴平台免费版，收到了很多客户的订单（阿里巴巴的平台），可惜都是批量小的一些样品单，最终因为因现实支付方式不能通过支付宝而告终。在10月伊始，经过半个月的产品熟悉，询盘回复，终于有位瑞典客户接收我们的付款方式，转账成功。第一笔外贸订单成了，虽然只是一个小订单，缺从中学会了很多。接收款项后，随后跟单，让生产安排生产并联系国际货运快递。
在国际快递方面第一次接触了dhl/ups/fedex，其间还是出现一点小插曲，联系货运后，货物到香港了，快递公司说是地区偏远要加偏远费。因小订单，dhl运费算得过于精确，导致货物退回来，重新找了一个货运公司，改走fedex。这样耽误了几天的货期。不过经过
这次的教训，明白了算运费的时候要按值计算，宁愿多收一点，联系快递的时候要货代把地址查下是不是偏远地区。
三、参与展会
10月中旬，公司参与了广州第xx届国际采购博览会，展会上的客户基本上都是国外的。其间因展会上同行较少，参与竞争的不是很多，这又是我们该发挥的时候了。几个同事都在给公司产品做宣传，发名片，发资料，尽量吸引更多的客户来看我们的展厅。与外国客户交流又成了一门技巧，要吸引有意向的客户，要让没有意向的客户接触和了解我们这一产品，归根结底说白了就是来者绝不放过。与外国客户的交流中，也学到了如何向客户介绍我们的产品，如何讲解剖析产品优势。一个展会办下来，临时出售了小批量产品，收到了很多外国客户的名片，也发了一些自己的名片，希望将来可以联系一些有意向的客户。
展会过后，就是分析名片，收发邮件了。有经验的同事，接到名片及时判断客户意向，联系了客户上门看厂。也做了一笔数量的订单。其间，我学会了要认真判断客户意向，了解客户需求，才能做到有求有应。
四、收发邮件
把展会上的名片整理，分析，回忆一遍，把有意向的，一个一个都发邮件进行问候。在发邮件之前，产品定价又是一项很重要的事。既然是工厂，产品价格就有一定的优势。凭这个优势，价格是没有很大的问题。其次就是价格得详细程度，其间涉及moq，fob等各方面，这就是考验产品熟悉程度了，报价单的一目了然也很重要。要明确自己的产品报价与市场行情差价，及如何以达到报价的正确性，让客户查到公司知道公司的主要经营产品及及产品优势与核心竞争力。
所以小小的一份报价表，看似简单，实则要经过仔细和认真的推敲。报价应报得恰如其分，不能过低，也不能过高；好东西不能贱卖，普通的产品不要报高。因为客户往往会从你的报价来判断你的诚实性，并同时判断你对产品的熟悉程度；如果一个非常简单普通的产品你报一个远离市场的价位，甚至几天都报不出来，这说明你的诚实性不够，你根本不懂这一行，自然而然客人不会对你再理会。
但是呢，一连几百份邮件发出去，没有几个人回应，石沉大海，让人觉得心灰意冷的。但是，不能放弃，就得自身找找原因了。可能价格没有设置好，图片不够吸引眼球，产品信息没有详细……等一大堆的问题，一个一个分析，解决。
五、接触阿里巴巴会员版
11月份开始接触阿里巴巴会员版的业务子账号，发布产品信息，提高产品曝光率，进而增加询盘的机会。发布产品信息又是一项繁杂的工作。首先，每一个产品的标题不能雷同，图片必须清晰。其次，最重要的是关键词要选好，而且要选关键词排名靠前的，这样才能提
高产品的搜索度。关键词的设置可以三个雷同，可以5种以上产品竞争一个关键词，尽量想办法提高曝光率。最后就是产品信息的匹配了，有头有尾必不可少，不能牛头马嘴，也不能张冠李戴。不同的产品要匹配相应的信息。发布了一千多条产品信息，询盘也相应上升了，在线咨询的客户也多了起来。
买家总会货比三家，一个询盘他会发给很多的供应商，因而买家远是专业的。作为外贸工厂最主要的优势是能提供厂家直销价，和产品质量的监督。因而定价要定的合理，才能赢取更多的客户。
但，在公司提供客户需求信息资源这一块中，也屡次没有取得好的成绩，错过了很多展会客户资源，主要是因为自己不会跟进客户，不知道怎么样来跟进，在这点我以后会好好学习，耐心地请教。在平时的各项工作中精耕细作，紧跟所有客户资源，及时掌握客户的需求，作出相应的计划和工作。在今后的工作中，争取把握分析、处理好各项工作中，加强同客户的交流、沟通。知己知彼，方能百战不殆，了解他们的需求，能够准确地处理好，来羸得客户。
六、工作失误
前段时间因为报价失误，和客户理解的不一样，导致公司流失了一个客户。客户要的是模组，我就按我们常规的报价，一个模组报给他。等客户寄来样品，要我报价，他的样品是两个模组一套的。我却没有理解好，还是按一个模组的价格报了出去。其间几天也没有沟通
好，相互间理解不当。直到客户过来签合同才弄明白报价严重失误了，这一点，我觉得自己太大意了。工作时需要细心的，能想到的要尽量想到，不懂的地方一定要问。三个臭皮匠顶的上一个诸葛亮，这是个真理。提出来就总会找到解决的办法的。
七、心得体会
1、“努力不一定成功，放弃一定失败”是篮球运动员姚明曾经说过的一句话，用这句话在时刻提醒、鞭策着自己。在公司的这段时间让我意识到，一名合格的外贸业务员，要从基础做起，筑稳根部，不眼高手低，不心浮气躁，虚心求教，耐心学习。
2、专业的学习，要进行实际结合。要熟悉专业的外贸术语，特别是led行业，要抓住客户的需求，给予客户相应的服务。与客户交流要有针对性。
3、要尽心尽责的做好本职工作。要做好手头的工作，专心工作，做好与客户的交流和联系，不懂得地方要耐心请教。
4、心态决定一切
怀疑、抱怨、无所谓、思想上的懒惰这些态度对工作是致命的。认识到工作是自己的事便不会有懒惰的思想。要长期坚持下来，不放弃，失败乃是成功之母。
八、展望20xx
辞旧迎新，展望20xx年。新的一年已经开始，紧张而又忙碌的工作拉开了进程，明确公司的目标、计划。计划好自己的工作和个人目标。本人将更认真工作，刻苦学习业务知识，提高自身的能力来努力完成公司的销售任务和目标，同时希望公司和个人再上一个新的台阶，坚持下去，好好奋斗！
以后的路还要怎么走，我也不知道，但是我知道，只要自己不断的努力，那么迎来的就一定是很好的前景，所以我只有自己不断的努力了，因为自己是要生活的。生活和工作中有很多的事情来做，需要不断的努力。
以上是我的年度个人工作总结，请领导给予指正。
外贸首次回复询盘范文27
材质清楚，规格不明，数量不清楚，对方公司待查一二，对待这类询盘，应在大概查询其公司资料后及时回应，了解更多的信息。
谷歌输入公司名，查到是美国新泽西州的一家装潢公司。产品和软胶杯垫无任何挂钩，那他们采购定制类杯垫的意图很可能是公司有促销活动或者展销会，杯垫作为促销赠品或者纪念礼品。
以上便可以快速总结出询盘和初步回复时的要点：
所以我回复：
Hi Daniel,
Thanks for your inquiry. 万年不变的开首语：感谢询价。
We can supply the rubber coaster as per your type with custom print.
Kindly advise following questions so we can work on the costing: 针对他的询盘品名和附图，表明我们可以供应定制类的杯垫，类型可以同你发的款式一样。请回复以下问题，这样我们才能核算价格：
1) Your required coaster diameter – 4 inch (10cm) or 3-3/4 inch () or else?
问题1，问规格，你要的杯垫是10cm还是. 这里我同时还注明了英寸，因为是美国客户，他们基本不用公制单位。
同理，当英美客户问oz. 而我们通用ml, 可以按照他们的单位来报价，简化他们的核算。
2) Your order quantity. Usually MOQ is 1000 pcs.
问题2，问数量，并表明通常起订量是多少。
3) Your delivery address, so we can check about the freight for you.
问题3，问派送地址，根据客户数量，再提供出运方式选择。
Waiting for your feedback soon.
Best Regards,
Sophie
客户后面的邮件，依照问题对应作出回复：
并且在第二封邮件询问对货期是否有要求时，他也透露了更多的信息，这些信息也验证了最初我的询盘的判断：产品作为促销礼品，需要在即将开展的展销会上作为礼品赠送给参展客户的，时间上很紧张。
{客户回复越快越好。因为疫情，我们本以为今年展会是不可能开始了。但是这周五我们发现我们今年能参加虚拟展会。这消息太棒了，但是我们需要快速订购促销礼品，到时赠予我们的客户和参观者}
2、如果客户索要目录册或者价目表，例如下面这种情况：
客户要求 Please I need all prices of your products. 请发给我你们所有产品的报价。
如果一个工厂产品相对单一，只有十来种，那么价目表发过去也无关痛痒。但是像产品种类繁多，形状不一，比如电子产品，礼品等等，更新换代速度快，型号款式成千上百，系统全面的价目表确实是不太现实的。
并且在不了解客户根底，冒然把全部产品价格做成报价单发过去，反而降低自己的竞争力，使得整理工作毫无意义。
外贸沟通中，当陷入被动状态时首先要化被动为主动，如果一个陌生客户想要从你这边拿到什么资料，是不是他也应该相应提供到一些信息呢？比如以下模板：
Hi XXX,
Glad to hear that you get interested in our products. （客套话）
Please see below details and advise accordingly:
1) May I know your end user market? 能否告知你的终端市场。
（有些客户他邮件ip是巴基斯坦地址的，但是他的销售市场在英国；有的客户邮件ip是美国的，但是他的产品是在非洲销售的。不同市场，产品质量或许各不同，价位也不一。所以这点很重要）
2) 采用选择题形式，和客户确认采购的更多细节。我打两个比方：
①问购买的用途。比方绣花机，有单头，双头。有针对成衣也有针对衣帽，皮包，毛巾等。
我会这么问 We offer both single and double heads of embroidery machine. Could you please advise which products you want to do the embroidery on? 探清楚客户购买绣花机是用来绣什么产品的？So we can quote you a few hot selling and suitable models for your options. 因此我们可以提供给你一些畅销的和适合的机型供你选择。
②问客户预算或者大概定量。比如手机壳.
Since models are various. Can you please advise your budget and approx. order quantity? 因为手机壳种类各式各样，太多种类了。能否告知你的预算和大概的定量。或者询问preferred materials, styles等。
So we will recommend you some trendy designs as
