英语投诉信的格式和范文1
Dear Sir，
I‘m Peter, manager of purchasing department in ABC company. I'm writing to lodge a claim (词组：提出索赔) on the 100 cases of apples we ordered from you.
Having confirmed the order date for over one month, we haven't received the goods. This obviously brought great inconvenience and huge loss for us. We will have to cancel this order and buy from another company.
Thank you for your kind understanding!
Sincerely Yours
Peter
英语投诉信的格式和范文2
Dear Sir or Madam,
I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.
The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.
I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.
Yours sincerely
Li Ming
英语投诉信的格式和范文3
Dear Sir,
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
Donna
英语投诉信的格式和范文4
To whom it may concern,
I am one of your customers. I ordered/bought ____（产品）, but I didn't ____（投诉原因1）. And much to my disappointment, ____（投诉原因2）. To make matters worse, ____（投诉原因3）.
I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem. I hope that ____（赔偿方案/补救措施）. Besides, I'd like to be informed of the process of you dealing with my complaint.
Looking forward to your reply.
Yours sincerely,
____（写信人姓名）
译文
致相关人员：
我是您的顾客之一。我订了/买了 ____（产品），但我并没有 ____（投诉原因1）。令我失望的是，____（投诉原因2）。更糟的是，____（投诉原因3）。
很抱歉，我得到了这么差的服务，我相信我有权要求您处理这个问题。我希望 ____（赔偿方案/补救措施）。另外，我想了解您处理我的投诉的过程。
期待您的回复。
____（写信人姓名）
英语投诉信的格式和范文5
Dear Sir or Madam，
I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here。However，today i wae irritated by one of your salesman。
Today，i was trying to choose some T—shirts suitable for me，but the first several T—shirts i tried were not my style。Therefore，i ask him if there are more ones that can be recommended by him。Unexpectedly，he was so impatient and said rudely，_How do i know what you like_。I was hurt。
With this letter，i hope i can draw your attention to the flaws in your sales service，which should be improved immediately。
Yours,
英语投诉信的格式和范文6
Dear Mr. Gao,
I have to write this plain letter even it is a little bit interruptive to you. I bought a color television in your emporium the other day，but there was no image when I turned it on at home. There might be something wrong with the new-bought TV，so I went back to find the exact salesperson to ask for changing a new one. She refused me without any politeness. Im wondering how can you treat customers like this? Im writing to ask my money back if you can not provide a new one.
Yours Sincerely
XXX
英语投诉信的格式和范文7
Dear Manager,
Last weekend,I bought a mobile phone of your company`s on the I find out some serious quality problems of this mobile phone.
First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.
Secondly,this type phone has been sold who bought your company`s phone can`t find any way to exchange a new phone.
What`s more,the type of your company`s phone is more advanced than other mobilephone` in Chinathere isn`t any suitable spare part of mobile phone,we can`t get it fixed!
All in all,it is said that _customer First_.So you must try your best serve for your you should send a new mobile phone to me in a short `t put off your action,customers who bought your company`s phones just like me,we are angry!
Yours,
Bumanyi
英语投诉信的格式和范文8
June 8,
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.
In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)
英语投诉信的格式和范文9
英语投诉信怎么写
假如你是李华，上周从一网店购买了一个（网络）路由器，使用过程中发现有网络经常掉线，WIFI信号不稳定等问题，为此你给网店的售后客服写一封信，要求更换产品或全额退款。
注意：1. 词数为100左右；
2. 可适当增加细节，以使行文连贯。
参考词汇：路由器router 服务器server 掉线lose connection to 稳定的stable
[谋篇布局]
应用文的实际用途决定了其语言要简洁明了。主要有三个原则，即proper（恰当）、precise（精确）和polite（礼貌）。具体要求体现为：需开门见山，文章一开始就要表明意图；行文逻辑清晰、目标明确；语气要恰如其分，注意语言的正式和礼貌，遵循交际原则。
高考书面表达多以日常生活场景为基础。在扩充细节的时候，同学们要结合平时的生活积累，在符合常识的基础上，充分发挥想象力。
投诉信作为英语文体的一种，目的是解决问题，比如消费利益受损、正常生活和工作受到干扰等。内容可包括：说明投诉的原因并表达遗憾；实事求是地阐述问题发生的经过；指出问题引起的后果；提出批评及处理意见，要求对方采取措施。此外，语气注意要冷静、郑重、克制，不必过于礼貌。但也要就事论事，不能人身攻击。
[常用表达]
开头常用句式
I am writing to you to complain about ...
I am writing to express my dissatisfaction/disappointment/concern about ...
I am writing to inform you that I am dissatisfied with ...
I feel sorry to trouble you but I am afraid that I have to make a complaint about ...
I wish to draw your attention to the problem/fault ...
I regret to inform that ...
结尾段常用句式
I will appreciate it very much if you could ...
I look forward to your dealing with these problems without delay.
I hope you will consider my suggestions and improve the situation as best as you can.
We hope that you will consider this matter seriously and make an effort to prevent the recurrence of this kind.
I hope you can give me a satisfying reply and deal with this matter reasonably.
I must have you fully understand that without a satisfying solution， I will reserve my right to take legal action.
其他常用句式
The reason for my dissatisfaction lies/consists in ...
Under these circumstances， I find it difficult to ...
For one thing ...， for another ...
Therefore， I hope to change for another ... or declare a refund.
I received such poor service that I felt I should bring it to your attention.
习作一
Dear Sir or Madam，
I am writing to you to complain about the router which I bought last week from the internet.
I found some problems during I use it. First， I can’t find the servers when I looking through the news. Second， it was often losed connection to the servers if I was finding some informations from the internet. It caused big problems to my work and daily life. The most serious doubt is the WIFI doesn’t stable. Sometimes it lose connection to the server in a second. After a while， it come to be fine.
Because of the problems， I require to full require or change a new one. If you can change a new one， it will be the most wonderful way to solve these problems.
I’m looking forward to hearing from you.
Yours sincerely，
Li Hua
这是一篇中低档习作，得分18。其优点是：
英语投诉信的格式和范文10
Dear Sales Manager,
This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 20_, around 2 , I went to your store to look for a T-shirt. When I asked a salesperson Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.
I felt that Ms Wang was rude. I hope that you will look into the matter. I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.
Yours,
英语投诉信的格式和范文11
Dear boss,
Thank you for reading my letter.
Last Sunday is my classmate Mary's went to your restaurant so as to celebrated Mary's your restaurant was not good than I couldn't tolerate that restaurant at service was really bad and the food was most unbearable was the hygiene of the restaurant was horrible,we felt very disgusting.
We complained about the food ,the hygiene and the the service to the his attitude was very pride and he ignored was really provoking!Finally ,the waiter drove us dare he was!
All of us were very am doubt that whether I would come to your restaurant or not.
Yours,
Liming
英语投诉信的格式和范文12
Dear Sir:
My name is Raymond, I am writing to tell you something about your restaurant questions.
Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can give your restaurant waiter have training about etiquette.
Thank you for your time and kind consideration.
Sincerely yours
Raymond
[英语作文--投诉信]
英语投诉信的格式和范文13
Florence Trunkemeyer
College of Business
Ball State University
Muncie, IN 47300
November 15,
General Computer Corporation
Engineering Department
. Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
(Signature)
英语投诉信的格式和范文14
Dear manager,
I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.
The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.
It's obvious that you didn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.
Sincerely yours,
Jack
英语投诉信的格式和范文15
写投诉信应本着真实的原则,如实的反映情况。那么投诉信的格式是什么呢?下面让我们来学习一下吧!
Dear ______,
①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).
⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely,
Li Ming
英文投诉信范文
(Letters of Complaint)
【英文投诉信范文一】
Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12,
Sales manager
Elegance Clothing Company
45 West Street, Nanjing
Jiangsu Province
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
【英文投诉信范文二】
Florence Trunkemeyer
College of Business
Ball State University
Muncie, IN 47300
November 15,
General Computer Corporation
Engineering Department
. Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
(Signature)
英语投诉信的格式和范文16
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.
In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)
英语投诉信的格式和范文17
Dear Sir/Madam,
This is Melissa from Jiangsu. I bought 10 pairs of shoes from your online store on the 29th of April ,they are 99Yuan in I got them on the 1st of May. Five pairs of pink shoes are good. But five pairs of apricot shoes with quality lose colour and we can not wear them. So I suggest you can improve the production process and change them for us and you should bear the freight.
Looking forward to your reply.
Best regards,
Melissa
英语投诉信的格式和范文18
Dear Sir:
My name is Raymond, I am writing to tell you something about your restaurant questions.
Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can have your restaurant waiter training about etiquette.
Thank you for your time and kind consideration.
Sincerely yours
Raymond
英语投诉信的格式和范文19
Dear president:
I am one of the student who critical of restaurant of our have been informed frequently that with the declining quality of the restaurant of our school it is intolerable to meal at becomes the source of great complaint by please give me an access to put forward some disadvantage of the restaurant in order to be placed more stress on
First the expression of the students ‘face Witness that how unsavory the food is .Secondly insect is conceal in the vegetable there are times when we are prepare to have .Thirdly the price of the restaurant is too tableware not be sanitized is used in the restaurant.
Please take it into account or it will give rise to a series of addition,let me apologize for any inconvenience I may have hold a belief that students will enjoy themselves when have a meal in the restaurant of our seminary.
I am looking forward to seeing the changes of the restaurant.
Yours sincerely
April 19,
May 12,
英语投诉信的格式和范文20
Dear Sales Manager,
This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 20_, around 2 , I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldnt find one. She then said in a rude tone that if I couldnt find one, it meant that the store didnt have it, and that I needed to look somewhere else.
I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.
英语投诉信的格式和范文21
Auguest 14th,.
Dear Mr. John ,
I'm one of your I'm now writing and behave of the resident 's association to complain about your making disterb others' normal lifes.
Since you moved in the building three months ago we have received many complaints about your bad behaviors. According to the complaints you have shown very little consideration for the other residents of the example ,you often turned on the music very loudly till every weekend your extremely noisey partys last until the early hours of the next morning so that other residents can not have a good words though some residents have talked to you about the noise you made your behavior has no improvement.
A harmony community's life needs every resident's course you are no hope you can realise and stop your improper behavior as soon as you do something to improve the present situation,we will have no other choice but to take legal action.
Your's sincerely
LinYue
英语投诉信的格式和范文22
Dear Sir or Madam,
I m writing to lodge the complaint about the poor quality of an air conditioner that I purchased from Sun Appliance Company.
Frankly speaking, Sun Appliance has always been my favorite. On April 4, 20_, I bought the air conditioner (serial number 12345) from one of your chain store located in Lang Fang. The machine operated well at first, but ten days later, there was a fault that bothered me, that is, the fan made so much noise that I could not sleep well at night. Worse still, the cooling system didn t work well and the machine began to leak recently. Its poor quality ruined almost all my previous impression toward your products.
I strongly suggest that a repairman or a service engineer should be sent to my home without delay. I wonder if you could pinpoint the exact cause of the malfunction as soon as possible. If you can t, I am afraid that I will request for full amount of refund or a new air conditioner.
I would appreciate all your assistance in this matter. If you have any questions, please don t hesitate to contact me. Look forward to your reply.
Yours Sincerely,
Li Ming
