酒店的道歉信范文优选7篇

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更新时间：2024-03-03 12:08:39 发布时间：24小时内

酒店的道歉信范文第一篇

Dear customer,

I am the GM of the am sorry to hear you are not pleased with let me thank you for your coming to our are a friendly and polite would like to make an apology to you for our bad service. A few days ago you went to our you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.

As soon as I knew about that,I felt very can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that day have been have made a promise that would not happen from now I hope you can forgive us and come to our hotel again. As we know,customer is the you have any questions or suggestions,please call us anytime anywhere. Thank you again.

酒店的道歉信范文第二篇

尊敬的康总/尊敬的前厅兄弟姐妹们/尊敬的厨房兄弟姐妹们，您们好。

在这里，因为这次冲突事件，我检讨自己对工作的失职、疏于监管不当的愧疚与自责。首先我作为一名经理，我的职责就是贯彻思想教育/维护酒店财产及兄弟姐妹的人生安全。

对于我在管理上的监督失职，很大程度上是由于我的主观方面疏忽，没有很好的履行职责所致。我这样的工作错误，给企业以及整个集体的工作形象上抹黑，造成对企业，对团队有不良的影响。

总而言之，工作的错误已成事实，我并不想找理由来掩盖我的过错。

此次事件的发生，充分地说明我在思想上、安全意识上存在严重欠缺，在监管方面存在严重疏忽，在工作意识上存在严重怠慢。

在此，我向领导同事表示深深地歉意。并郑重地向大家说一句：非常抱歉，我错了！

酒店的道歉信范文第三篇

尊敬的贵宾：

您好！

首先对您本次选择入住清沐酒店，我们感到非常荣幸，并祝您在本酒店度过一个美好的时光！

我们酒店本周五上午将有一个500人的会议代表需要结账，尽管我酒店已经增加了人手，可如果大家同时到前台前结账还是会出现结账拥挤的状况。酒店本着以人为本，服务顾客的理念，真诚的为您提供了以下几点建议，希望能为您带来便利，节省您宝贵的时间。

具体建议如下：

1、本酒店24小时营业，全天都可在前台结账，无需担心结账时间问题。

2、我酒店上午的结账高峰期一般在9：00—12：00，本周五上午的结账高峰期预计也会在这个时间段，所以请您尽量避免在这个时间段进行结账。

3、如果您的入住日期截止到周五上午之后，请尽量推后您的结账时间；如果您的入住日期截止到周五上午，请您尽量提前到前台进行结账。

4、周五上午我们将会开辟多个结账通道，请选择人少的一队进行结账，以缩短您的结账时间。

5、届时现金结账量较大，可能会出现找零困难等情况。为了您能够快速结账，省去找零的麻烦，我们将提供银联及信用卡结账服务，请您尽量选择便捷的支付方式，以节省您的等候时间。

以上就是我酒店的建议，希望能给您提供一定的帮助。具体事项也可以咨询酒店前台的服务人员。清沐酒店感谢您的支持与理解，我们将继续为您提供高质量、便捷的酒店服务。

最后，祝您身体健康，工作顺利！

xx酒店客服部

二〇xx年12月12日

酒店的道歉信范文第四篇

Dear :

We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services .

Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday . Best regards! Wang Hao Manager

酒店的道歉信范文第五篇

dear :

i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

yours truly,

酒店的道歉信范文第六篇

Dear Mr. Smith,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.

Sincerely yours,

Wang Hua