英语商品投诉信范文1
Dear Sir,
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
Donna
英语商品投诉信范文2
Dear Sir or Madam,
I am writing to make a complaint against your bad delivery service.
I’m afraid that the enclosed CD player doesn’t is the third one I’ve got to return this month.
Other than the three I’ve had to return recently,I’ve always found your products to be would be grateful if you could send a replacement and refund my postage.
I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business contact me by the address on the envelope or by phone at 6668888.
Sincerely,
Wang Hua
英语商品投诉信范文3
Dear Sir,
I‘m Peter, manager of purchasing department in ABC company. I'm writing to lodge a claim (词组:提出索赔) on the 100 cases of apples we ordered from you.
Having confirmed the order date for over one month, we haven't received the goods. This obviously brought great inconvenience and huge loss for us. We will have to cancel this order and buy from another company.
Thank you for your kind understanding!
Sincerely Yours
Peter
英语商品投诉信范文4
Nowadays, online shopping has become more and more popular. But every coin has two sides, so does the online shopping .Different people think it differently. ? Some people enjoy it .First, it is considered to be the most fashionable way of purchasing goods. Second, it’s not only convenient but also cheap. What’s more, it saves a lot of time. You can buy things by clicking the mouse. ? However ,other people hold the opposite view. They complain that it’s difficult to decide which to buy because you can’t see the real products. And they are afraid of getting cheated. ? From my point of view, I prefer online shopping. Not only can I save a lot of time, but also I can save money.
英语商品投诉信范文5
英语投诉信怎么写
假如你是李华,上周从一网店购买了一个(网络)路由器,使用过程中发现有网络经常掉线,WIFI信号不稳定等问题,为此你给网店的售后客服写一封信,要求更换产品或全额退款。
注意:1. 词数为100左右;
2. 可适当增加细节,以使行文连贯。
参考词汇:路由器router 服务器server 掉线lose connection to 稳定的stable
[谋篇布局]
应用文的实际用途决定了其语言要简洁明了。主要有三个原则,即proper(恰当)、precise(精确)和polite(礼貌)。具体要求体现为:需开门见山,文章一开始就要表明意图;行文逻辑清晰、目标明确;语气要恰如其分,注意语言的正式和礼貌,遵循交际原则。
高考书面表达多以日常生活场景为基础。在扩充细节的时候,同学们要结合平时的生活积累,在符合常识的基础上,充分发挥想象力。
投诉信作为英语文体的一种,目的是解决问题,比如消费利益受损、正常生活和工作受到干扰等。内容可包括:说明投诉的原因并表达遗憾;实事求是地阐述问题发生的经过;指出问题引起的后果;提出批评及处理意见,要求对方采取措施。此外,语气注意要冷静、郑重、克制,不必过于礼貌。但也要就事论事,不能人身攻击。
[常用表达]
开头常用句式
I am writing to you to complain about ...
I am writing to express my dissatisfaction/disappointment/concern about ...
I am writing to inform you that I am dissatisfied with ...
I feel sorry to trouble you but I am afraid that I have to make a complaint about ...
I wish to draw your attention to the problem/fault ...
I regret to inform that ...
结尾段常用句式
I will appreciate it very much if you could ...
I look forward to your dealing with these problems without delay.
I hope you will consider my suggestions and improve the situation as best as you can.
We hope that you will consider this matter seriously and make an effort to prevent the recurrence of this kind.
I hope you can give me a satisfying reply and deal with this matter reasonably.
I must have you fully understand that without a satisfying solution, I will reserve my right to take legal action.
其他常用句式
The reason for my dissatisfaction lies/consists in ...
Under these circumstances, I find it difficult to ...
For one thing ..., for another ...
Therefore, I hope to change for another ... or declare a refund.
I received such poor service that I felt I should bring it to your attention.
习作一
Dear Sir or Madam,
I am writing to you to complain about the router which I bought last week from the internet.
I found some problems during I use it. First, I can’t find the servers when I looking through the news. Second, it was often losed connection to the servers if I was finding some informations from the internet. It caused big problems to my work and daily life. The most serious doubt is the WIFI doesn’t stable. Sometimes it lose connection to the server in a second. After a while, it come to be fine.
Because of the problems, I require to full require or change a new one. If you can change a new one, it will be the most wonderful way to solve these problems.
I’m looking forward to hearing from you.
Yours sincerely,
Li Hua
这是一篇中低档习作,得分18。其优点是:
英语商品投诉信范文6
June 8,
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.
In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)
英语商品投诉信范文7
my first experience of shopping online
It is known that with the rapid development of information technology,internet and electronic commerce is getting more and more popular in our daily my first experience of shopping online i have got some ideas and share them with you.
Personally I believe that by making good use of online shopping,we can get various products that are possibly not available in a traditional browsing the products online,we can easily and conveniently choose the ones we like and get them paid and delivered without going out of addition,the products are always cheaper than the ones in a traditional store.
However,the disadvantage of online shopping is that sometimes we may not actually see the products until we receive them,which I think we may have the chance to buy something sometimes there may be potential risks for online shopping,there is no doubt that it is of great benefit and convenience for us to go shopping online.
英语商品投诉信范文8
Internet shopping is a new way of shopping. It offers a lot of advantages. The most important one is convenience. You can shop whenever you like because the online shops are open 24 hours a day. And you don’t have to queue with others. And it is often cheaper to buy goods through the Internet and it is also easy to find what you are looking for.
There are some disadvantages, too. You can not see the products or check their qualities. Besides you can not enjoy walking around the shops and talking with your friends.
英语商品投诉信范文9
网购投诉信英语作文
Dear Sir or Madam,
I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.
The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.
I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.
Yours sincerely
Li Ming
亲爱的先生或女士,
我是你们网店的忠实顾客,我写这封信是为了表达我对你们电子书质量低劣和服务器态度不好的强烈不满。
具体问题如下。首先,电子书的屏幕有些问题,故意或无意中被打破了。此外,它不偶尔工作,妨碍正常使用。最重要的是,该产品不符合您以前的'描述,无论是在风格和师资。最重要的是,服务器的反应不提供退款和交换一个新的,使我不堪重负的愤怒。
如果您能退款或换新的给我,我将不胜感激。我期待您的尽早答复。
英语商品投诉信范文10
Dear Sir or Madam,
I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.
To solve this problem/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.
Yours sincerely,
Li Ming
尊敬的先生或女士:
我写信是为了表达关于住宿的不满。由于我发现目前的居住状况很不方便,我想下学期搬到一个单间。
我需要解释的是,我不满的原因是我室友不体谅的行为。首先,他的朋友经常来访。其次,他经常举办一些吵闹的聚会。
为了解决这个问题,我希望引起有关当局的'注意。我相信您也会同意,唯一的解决措施是搬到一个我自己的房间。因此,如果您可以给我找一个最好不在同楼,但离校园越近越好的单间,我将非常感谢。
您真诚的,